How do I?

How do I?

Some of our most common queries are answered here, if you questions is not listed, please contact us and we will do our best to help.

Contact Our Alumni Team

Obtain proof of degree

For copies of degree certificates or transcripts, please contact the Student Registry.  Please note, there is a charge for this service. 

Find lost friends

There are several ways we can help you contact old friends. 

Update my details

Please keep your details up to date so we can stay in touch.  Logon to Lancaster Online to update your contact details or email us

Come back to visit

You are always welcome to visit Lancaster University!  Our Visiting Campus page will have all the information you need to visit the University and stay on campus.

Buy memorabilia

Buy a souvenir from Lancaster!  We have specially made Lancaster University jewellery, clothing, teddies, ties and special college memorabilia.

Use the library

Anyone is welcome to consult items in the building and use the photocopiers and scanner.  Join as an Alumni library member for a discounted annual fee. Free access to JSTOR online journals and SAGE journals is also available for alumni.

Receive my STEPS magazine

If you wish to receive STEPS and event invitations, please keep you address details up to date by registering at Lancaster Online.  See latest news from Lancaster with STEPS Online

Organise a reunion

Here's how we can help you to organise a reunion for you and your friends from Lancaster.


Learn more

Party in the Sugarhouse (again!)

If you are visiting Lancaster and would like to go to the Sugarhouse, please email directly with plenty of notice to book. The staff will put you on the guest list and the entrance fee is payable on the night.