The Role of Doctors in Health Service Improvement


The course considers the changing role of doctors in relation to leadership and health service improvement. This provides the context for considering the current emphasis on the need for improvement. Topics covered are:

  • The NHS: historical development, modernisation, change and improvement
  • Critical consideration of key concepts in healthcare: The patient journey; Patient-centred health care; Evidence based improvements; Inter-professional working
  • Leading and influencing health service improvement
  • Key organisational and individual challenges for achieving health services improvement.

Duration, attendance and delivery

The course usually lasts approximately 10 weeks. The blended learning structure consists of online learning, workshops, tutorials, self-study, reflection, application of learning at work and the completion of assessment tasks.

In 2016/17 we are transforming our courses to enable us to offer them all by online+ so you may be able to complete your course fully online. Contact us to enquire whether this course is now available via online+.


At the end of the course you will undertake an assessment. This is a work based assessment rather than a theory based essay. Typically you will be required to apply what you have learnt to your context at work, evaluating concepts for their applicability and usefulness.

The assessment format may be a written exercise, in-class presentation, project report or another appropriate method. A written piece would be around 2000 words in length.

Entry requirements

You must be a qualified doctor holding an MBChB or equivalent. This course is open to all doctors as a standalone course or as an optional course across CETAD programmes.

For students enrolled on the Postgraduate Certificate or the MSc Medical Leadership, this is a mandatory core course.

Start dates