College & Residences Lancaster University



The College should be the first port of call for any student experiencing difficulty with their health, flatmates, personal life, finances or studies. The College Wellbeing Officer (Kate Deeming), Senior Advisor (Ruth Paterson), College Manager (Ali Moorhouse) and the College Advisory Team (CAT team) are collectively known as the College Welfare Team and if you would like some support, the only email you need to make contact with us is:

JCR Welfare Officers

If you would prefer advice from a fellow student, then the JCR have female and male Welfare Officers who you can approach informally.

Naomi Pendleton, Women's Welfare:
Eliot Gallienne, Men's Welfare:

Out of Hours Support & Emergencies

Sometimes problems arise when you least expect them too. If it's outside normal working hours then here's some options for you to consider...

College Wellbeing Officer (CWO)

College Wellbeing Officers offer out of hours drop-ins from Room A18 in Furness College at the following times:

Monday to Friday, 6-7pm
Saturday, 2-3pm

County Porter & Assistant Deans

Pop down to the porter's lodge and they will be able to call an Assistant Dean for you to talk to. Or you can call the porter on 01524 592560.


Nightline is a student-run confidential listening and information service. Whether you are looking for a taxi number, the next bus time, or want to talk to someone about something a little more serious, their trained volunteers are ready to listen. Available 10pm 2am every night of term.

Tel: 01524 594444 (or internally by ringing 94444)
Instant Messaging:
Skype (free): lancaster.nightline, click video call (nb: you will not be seen, the call will still be completely anonymous).


Financial Assistance


If you're struggling financially, please call in to see Ali who will be able to assess your situation and either assist you at college level or point towards other sources of help. You may wish to investigate the many forms of financial support available within the University via the Financial Award Database


International Students


If you are a student from abroad, then please take a look at our International Guide which contains an array of useful advice, guidance and information for students new to the UK.

If you would like to speak to a fellow International student about any problems or your experience so far, please contact our JCR International Officer Jessica Tavares De Almeida: