This is some general information for everyone – the section on reporting faults and receiving mail are specific to Graduate College residents.
Travelling to and from the University
If you’re travelling into Lancaster and the surrounding area, then there are several reliable forms of transport.
Bus services during termtime are extremely good between Lancaster and campus – out of termtime they are less frequent but still pretty good. Timetables can be found on the Stagecoach website. Information about buses can also be found on the iLancaster App. You can buy termly or annual bus pass which will save you money if you are using the buses frequently – these are available from LUSU (the Student Union)
From Lancaster Bus Station, you can catch buses to The Lake District, and other places of interest. The Megabus (city to city express coach) also picks up here (and from campus too!)
If you are cycling, there is a signposted cycle route between campus and the city centre… it is a good route to follow as it uses dedicated cycle track, and quieter roads than the main A6. The journey along the cycle route from Lancaster to campus (or vice versa), can take anything from 15-45 minutes… depending on your level of fitness. It does involve a couple of small hills, so if you haven’t cycled in a while, give yourself extra time!
**Remember that all traffic signals, signs, pedestrian crossings etc. apply to cyclists too!!** Please, please do not cycle on footpaths, go through red lights, or go the wrong way down one-way streets!! Check out The Highway Code… essential reading for cycling/walking/driving etc in England, Scotland, and Wales. Front and rear lights, a helmet, hi-vis/reflective clothing, waterproof clothing, a pump, and a lock are the basics you will need.
If you want to buy a bike for commuting then there are a few places to look in Lancaster – Leisure Lakes and The Edge are bike specialists, and Halfords offer a good selection too. All can also help you find helmets, locks, lights, and appropriate clothing for cycling in Lancaster.
If you are walking, it takes around an hour at an unhurried pace to walk from the city centre to campus using a direct route. There are prettier, longer routes, but save those for a nice day. Again, you will probably want a waterproof jacket and trousers and some decent shoes (not flip flops) if you are walking regularly, umbrellas don’t tend to last long in Lancaster.
During the year, if you need to report a fault such as a light bulb needing replacing or your central heating not working, you should do so through the LUFix tab on iLancaster.
Receiving Letters and Parcels
The address for ALL letters and parcels while you are living in Graduate College is:
Your full name in English
Your house, flat and room number
Lancaster LA2 0PF
Letters will be placed in your mailbox (in the reception area) which you should check at least once a week. You can get a key for your mailbox (in exchange for the key tag with your room number written on it) from the NIGHT porter (after 7pm) a few days after you arrive. All parcels, packages, registered items (such as visas and passports or things you need to sign for) etc. are kept in the Porters’ Lodge for security and can be collected daily, usually AFTER 2pm once that day’s mail has arrived and been sorted.
If you are expecting a parcel, please make sure you collect it as quickly as possible as the porters do not have much space for storage.
If you are returning unwanted items via a courier firm (such as DHL, UPS, Parcelforce etc.) the you need to bring the item to the porters’ lodge THE NIGHT BEFORE it is to be collected. Couriers will not come to your house!
If you are leaving the college and having your belongings collected by a courier firm or shipping overseas, then you will need to arrange this yourself, and stay with your items until they are collected. The porter CANNOT store, or take responsibility for your boxes. If you have friends shipping things as well, then perhaps you could work together to get them all collected at the same time?
We don’t really like rules, but they are sometimes necessary. When you’re living in close proximity to other people, and sharing facilities with them, you need to be extra aware of how your behaviour affects them. You can find the college rules in full here.
Here is a brief summary of the sort of things people have the most difficulties with and some tips on how you can avoid being a bad neighbour:
- Door slamming is a problem in some of the residences, especially in the warmer months when windows are open – our advice (especially after 10pm) is to hold the handle until the door is fully closed each time you go through, a moment of your time will be most appreciated by a sleeping neighbour.
- Loud conversations at night between two or more people either on Skype or in person can be very intrusive on people’s sleep time. We advise using a headset (rather that speaker and mic) on Skype and taking any late night conversations or academic work to the common room
- Sharing storage space in the kitchen (cupboards, fridges and freezer) will not be an issue as long as it is shared equally, simple really.
- Cooking and eating utensils being used by others without permission of the owner can be a real irritant and extremely disrespectful if (for example) the owner is vegetarian and you are not. We advise always asking first.
- Borrowing food without asking first is definitely not on. We advise always asking first and always replacing it quickly.
- Inviting friends over for a meal without letting flatmates know in advance is one of the biggest causes of friction in communal flats. We advise always informing other flatmates of your plans and not eating as a group in the same kitchen more than once a week.
A little thought goes a long way, so just remember that you all have equal rights to a pleasant living environment, which will aid you in achieving your best in your studies. If you are having any problems at all then do not hesitate to contact the Porters (01524 593194 from your mobile phone, 93194 from the internal phone on the ground floor of your building), or the Deanery straight away.