Postgraduate Taught Experience Survey (PTES)

Share your views on the postgraduate taught experience at Lancaster

What is the Postgraduate Taught Experience Survey?

The Postgraduate Taught Experience Survey (PTES) is an online survey used by Lancaster University and many others in the UK to collect feedback from current students on their experiences. All postgraduate students taking taught courses at Lancaster are eligible to take part and are encouraged to do so. All eligible students will be sent an email link to the next survey when it opens in April 2018.

How does it work?

PTES is an online questionnaire on the Bristol Online Survey (BOS) system, and is provided by the Higher Education Academy (HEA). The survey takes around 15 minutes to complete and includes a standard set of questions asking for feedback on various aspects of your experience at Lancaster.

The University’s survey results will be analysed and considered by the relevant committees. The HEA publishes a summary report on the PTES  website. This report will be based on aggregate scores for the sector as a whole and identifiable institutional results are not published. PTES enables participating institutions to compare their performance against others in the sector.

What topics are covered in the survey?

The questions cover a range of areas from quality of teaching, skills and personal development to questions for specific groups such as distance learners and international students. They also explore your motivations for undertaking study at Lancaster.

How will it be used?

The University values the feedback received via PTES. The results will be analysed and considered by relevant university, faculty and departmental postgraduate committees. The feedback participants provide will be used to identify areas where the delivery of our taught programmes might be developed or improved in order to better meet the needs and expectations of our taught postgraduate students.

Why should I particpate?

PTES enables the University to capture valuable feedback directly from students on the quality of their experience here at Lancaster. The anonymous nature of the survey means that you should feel free to be honest about your experiences. Your feedback will help us to identify what we are doing well and where we might improve, thereby informing decisions on how best to support our taught postgraduate students.


The contact here at Lancaster is James Heard in the Student Registry