Help Desk

Help Desk

Contact us by telephone on 01524 593333 or email us at or visit us in person at University House reception

All Lancaster University students and staff with the appropriate log-on are able to report building maintenance, cleaning, grounds and telephone faults at the Facilities Helpdesk.

The Facilities Helpdesk supplements the online fault reporting facility and provides a central point of contact for staff, students and visitors to enquire about the range of services provided by Facilities:

Reception opening hours

Monday-Wednesday: 9.00am - 5.30pm

Thursday-Friday: 9.00am - 5.00pm

In an Emergency or Outside of Normal Working Hours

If you require an immediate response, where a dangerous situation exists or further damage can be prevented, all calls must be directed to the Security Lodge, telephone: 01524 594541.

Lancaster University
LancasterLA1 4YW United Kingdom
+44 (0) 1524 65201