Information Systems Services (ISS) provides a range of IT services for Lancaster University.
To view a list of the services provided by ISS for students and staff at Lancaster University, go to the Service Catalogue.
Services - Quick Links
|Everyone||Staff||Students||PG Research||Off Campus|
|My Account||LancasterAnswers||Student Portal||High End Computing||Remote access from home - VPN|
|Help and Advice - ISS Service Desk||Teaching Spaces - IT and AV Support||Public Access Computers||Development Plan - MyPGR||Staff Email - Accessing your email off campus|
|Mobile Apps - iLancaster||Software||ResNet||PG email||Accessing your Personal Filestore|
|Accessibility Support||Departmental Filestore||Printing - My Print budget||Research & IT System Tools - login to Pure||IT Security - encrypting your data|
|Wi-Fi on Campus -WiNet||IT Training for Staff||IT Training for Students||Interactive Unix Service||Access your office PC from home - Remote Desktop|
|Where can I get my own computer fixed? The Workshop||What does a Staff IT Account give me access to?||UG email - Office 365||Software - research software||LancasterAnswers|
ISS Service Desk
The ISS Service Desk provides support for IT problems, incidents and requests. If you want to report a problem or incident, or want to request an ISS service, you will soon be able to do this using the Support-Works self-help portal. In the meantime, you should contact the ISS Service Desk. For information on how to contact the Service Desk and opening times, go to the ISS Service Desk page.