Frequently Asked Questions
What is Catered Accommodation?
Catered Accommodation is a social and convenient food service for students living on campus at the University. It simply involves pre-booking your meals at the start of the term alongside your rent, allowing you to have the peace of mind that you will always be assured to have a healthy meal. You dont need to worry about budgeting or even washing up... its all done for you!
Who can use it?
Any student who is staying in the following colleges is acceptable for this inclusive package:
- Cartmel superior en-suite rooms
- Lonsdale superior en-suite rooms
- Bowland basic standard & basic en-suite rooms
- County superior en-suite rooms
Where can I get my food from?
Dining takes place on south west campus in Barker House Farm for Cartmel & Lonsdale colleges and in the north of campus at the Marketplace for Bowland & County.
When can I go there?
Our Catered Accommodation service is available seven days a week in term time and during Fresher's Week, totalling 31 weeks.
- Breakfast is served Monday to Friday 8.00 till 11.00 and Saturday and Sunday 8.30 till 11.30
- Dinner is served Monday to Friday 16.30 till 20.00 and Saturday and Sunday 16.30 till 19.00
Why should I sign-up for Catered Accommodation?
It is convenient and flexible, being within easy walking distances from all relevant college social areas. It provides tasty local and healthy foods every single day. It provides an alternative to the worry of having to manage budgeting. Barker House Farm has benefited from significant investment, making it a great place to eat, meet and socialise. It is a great solution for someone with a busy lifestyle and most importantly, there's no burnt food or washing up!
How do I sign up?
You can sign up when you are applying for Accommodation at Lancaster University; you will be asked on the application form whether you would like Catered Accommodation. If you would like further information regarding accommodation at Lancaster please visit the Accommodation Website.
If you have any questions on the catering service please don't hesitate to contact us directly on 01524 593260 or simply email us at email@example.com
Who do I contact regarding the catering service?
Catering Bookings on 01524 593260 or email firstname.lastname@example.org
How do I pay and how much?
When you apply for your accommodation, check the catered accommodation option and when you receive the invoice pay through the University's web payments. Details of the costs can be viewed here.
When to pay?
Payment is due when you book your accommodation.
What am I entitled to?
You are entitled to breakfast and evening meal for 30 weeks term time and Freshers' Week.
Can I use my card in vacation time?
No, the scheme operates in term-time only; dates will be advertised in advance. However additional funds may be added to your card for other food purchases in University outlets. Please contact email@example.com for more information
Can I bring a friend who is not in the scheme?
Yes, but payment will need to be made for their meal.
What if I have a special diet?
No problem, just speak to a member of the catering team on your first day and we will try to accommodate you needs. Or in advance contact Catering Bookings.
What happens if I miss a meal session?
Meals cannot be carried over or transferred, if you cannot attend please contact the Catering team in advance to discuss alternative arrangements.
What if I leave the university?
Refunds are only payable, subject to an administration fee, if you leave the University. Refunds will only be made to the payee.
What if my student loan means I cannot pay the full fee?
Please contact firstname.lastname@example.org.
I have a more general query or need a point of contact
Please contact email@example.com.