Commercial Services

The Commercial Services team includes Food Operations, Retail Services, Lancaster Conferences, Design, Print & Photography, the Pre-School Centre and campus tenants.

Head of Department

Jo Hardman

Head of Commercial Services

+44 (0)1524 592089 B05, B - Floor, CETAD

Food Operations

Hospitality leads the food service across campus and has achieved the best ‘Food For Life’ performance of any University in the UK. In addition to operating a number of outlets the team also supports retail outlets and provides catered accommodation and catering for conferences, meetings and events. The main University Kitchens are based in County South, behind the Marketplace.

Tracy Prendergast

Assistant Food Operations Manager, Food Production and Services Manager

+44 (0)1524 594680

Saranne Maclachlan

Assistant Food Operations Manager

+44 (0)1524 592929

+44 (0)1524 592740

Retail Services

We have multiple bars, cafés and restaurants operated by the University and approximately 15 external tenants that give the University amongst the most diverse food and retail offer on a campus in the UK. The University also operates the Post Office and provides University Merchandise.

Peter Welling

Retail Services Manager

David Orr

Venue Manager

+44 (0)1524 592564 A056, A - Floor, County South

Gareth Ellis

Venue Manager

Louis Pierce

Venue Manager

Victoria Shaw

Unit Manager

+44 (0)1524 592964

Thomas Reynolds

Finance Assistant

+44 (0)1524 592078 B22, B - Floor, University House

Lancaster Conferences

Lancaster University is one of the North West’s most prestigious conference and events venues. We have a variety of versatile venues across campus including our purpose-built Conference Centre attached to the Lancaster House Hotel and we can hold meetings for as few as 12, an event to seat 800, or anything in between. We also have 3-star accredited guest rooms available all year round, both individually and for residential conferences. In 2016 the University bought Forrest Hills which added ‘the hobbit house’ from which we also operate events, awaydays and weddings – there’s also an 11-hole golf course in 189 acres of land. The Conference team are based in Bowland Hall.

Hilary Barraclough

Conference & Events Manager

+44 (0)1524 592171

Emma Myers

Booking Services Coordinator

+44 (0)1524 510637

Katherine Wharton

Venue Manager

+44 (0)1524 593901

Benjamin Milby

Part II Undergraduate Coordinator

+44 (0)1524 592358 A22, A - Floor, Engineering Building

Design, Print & Photography

DPP provide specialist print and design services for Facilities and the wider University. They also undertake video, photography and drone work. DPP also carry out the annual Graduation photography.

Steve Thomas

Manager - Print, Graphics and Photography Unit

+44 (0)1524 592069 A078a, A - Floor, County Main

Jonathan Geddes

Senior Designer

+44 (0)1524 592811

Steve Longdale

Graphic Designer

+44 (0)1524 510840

Pre-School Centre

The Ofsted Outstanding Pre-School provides an educational and high regarded pre-school service for over 200 children of staff, students and the local community.

Adele Stewart

Manager - Pre School

+44 (0)1524 594438

Joanne Daly

Pre-School Centre Deputy Manager

+44 (0)1524 594505

Emma Simpson

Senior Nursery Officer

+44 (0)1524 594505

Shelley Hallett

Nursery Officer

+44 (0)1524 594464

Sports Centre

Sport is an integral part of life at Lancaster, our 560-acre parkland campus and state of the art Sports Centre provide many facilities for sport and keeping fit. The Sports Centre offers preferential membership rates for staff and spouses and free health and wellbeing activities. The team of over 80 staff run the Sports Centre 7 days a week, if you want to find out more a member of staff will show you round and answer any questions.

Kim Montgomery

Head of Sport

+44 (0)1524 594909

Debbie Bell

Manager - Sports Centre

+44 (0)1524 510601

Mary Entwistle

Duty Manager

Bryan Eccles

Duty Manager

Rachel Lowe

Duty Manager