More than a number: Hello, how do you queue?

Dr David Worthington, Department of Management Science, Lancaster University Management School

Wednesday 09 October 2013, 1900-2000
Ulverston Victoria High School

The British are famous for queueing. As noted by George Mike (1946):

"an Englishman, even if he is alone, forms an orderly queue of one".

In fact the use of statistical methods to understand queues started with the work of a Danish mathematician/statistician/engineer (Agner Krarup Erlang) who applied his methods to telephone systems in the 1900s.

Nowadays this approach, often referred to as 'queueing theory', is used to understand, design and manage an almost endless list of situations, some of which you will immediately recognize as queues, some of which you may not. For example:

This talk will introduce you to some of the key ideas in 'queueing theory', and some of their implications for the world we live in.

Register for your free tickets for this talk at

More than a number

More than a number is a series of public lectures throughout 2013 in celebration of the international year of statistics. A series of statisticians from the department will be talking about the exciting work that they do and how it relates to daily life.

From the approval of medicine, to fighting the spread of disease, from designing flood defences to harnessing renewable energy, we will delve into how a knowledge of statistics reveals the solution to many issues.

Videos of past talks are available via our YouTube channel.

To find about more about statistics visit the International Year of Statistics web page: