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Workshop: Consumers in the Knowledge-Based Economy
20-21 April 2006
Please note, this research programme has now concluded
and these pages are maintained here as a record of the activities of the
Institute for Advanced Studies.
Contact: Geraint Howells
The workshop was a huge success, bringing together colleagues from a number
of disciplines, and especially departments of law, marketing, sociology
and organisation, work & technology, to discuss consumers in the KBE.
It also included a video link with Istanbul. A number of themes - adaptation
to complexity, vulnerable consumers, information and behavioural economics,
financial services and consumer financial literacy and education emerged.
It was agreed that members of the group would be circulated with the aspiration
of devising a series of seminars; also a short report of the main theme
would be developed for possible publication.
Programme
- Geraint Howells, Lancaster University, From the right to education
to the right to information and back again
- Iain Ramsay, Osgoode Hall, Canada Vulnerability and the KBE
- Peter Cartwright, Nottingham University, Expectation, Information
and Education: Consumer Protection in Banking
- James Devlin, Nottingham University, Vulnerable consumers
and policy initiatives in retail financial services
- Peter Lunt, Brunel, Financial service regulators
- Ismail Erturk, Julie Froud, Adam Leaver and Karel Williams, University
of Manchester, The lack of knowledge society; the vulnerability
of financial services consumers in the KBE
- Sally Hibbert, Maria.G. Piacentini and Margaret K. Hogg, Lancaster
University, Consumption Lives and Vulnerable Consumers: Care
leavers and their transition to independent living
- Carole Brennan Empowering Vulnerable Consumers in the KBE:
taking forward policy, knowledge and a new Alliance for Consumer Education
- Toni Williams, Osgoode Hall, Canada, Financial consumer education
in the global economy
- David Milman, Lancaster University Financial education in
schools
- Pat Barrow, University of East Anglia, Consumer participation
in policy making, specifically in the provision of information via web-based
information systems
Video link with Acadaemia Conference on European Consumer Law in Istanbul
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