Stay connected - Update your Wi-Fi NOW!
The eduroam wireless network on campus has changed. It is now necessary to login to the eduroam wireless network with your login identification in the format: firstname.lastname@example.org, where username is your university IT account username. For example, if your university IT username is "bloggsj", then the eduroam login ID would be email@example.com.
If your wireless device reports that it is unable to connect to the eduroam network, it is probably because you previously used just your username as your eduroam login ID (i.e. without the "@lancaster.ac.uk"). To re-establish your connection to eduroam, you must update your eduroam login ID to the new format.
Updating your wifi settings should only take a minute, but must be made on all devices (laptops, smartphones, tablets, etc) you use on the eduroam network. Instructions for how to reconfigure most devices can be found below.
If you are using eduroam on ISS Supported Windows Machines, you will be prompted for your new eduroam credentials upon login and should use the new username format as described above.
What is eduroam?
eduroam (education roaming) is a secure Wi-Fi service developed for the education community and is the
preferred method of access at Lancaster. The eduroam service provides roaming access to Wi-Fi networks at other
eduroam-enabled UK and international universities. Further information about eduroam and where
it is available can be found on the eduroam website
Why have ISS changed eduroam?
In the early days of eduroam there were just a few UK sites using it and the system could identify you from just your 'username'. Over time, eduroam has grown to over 130 UK sites and now includes services in 54 countries around the world. Due to the increase in the number of people using eduroam and in order to enable automatic roaming between eduroam networks, all account IDs now need to include their 'home' university. To maintain compatibility with the world-wide eduroam service, ISS needed to change our eduroam system to use the 'firstname.lastname@example.org' format. By reconfiguring your login ID on your mobile devices so '@lancaster.ac.uk' is added to your username, you can automatically connect to any eduroam Wi-Fi network anywhere in the world.
How do I change my eduroam login settings
Please choose your device from the list below.
If you experience difficulties or if your device isn't listed, please bring your mobile device to the ISS Service Desk in the Learning Zone and we'll help you change your settings.