ISS Service Matrix

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For further information:

Hover the mouse over a symbol, click on the 'left-side text' or click on the 'top text'.

Key

Hover the mouse over the symbols in the grid for more info - the service is available*.

Hover the mouse over the symbols in the grid for more info - the service is 'partially' available, the 'conditions' are noted in a hover 'tooltip'.

Hover the mouse over the symbols in the grid for more info - the service is not available.

Hover the mouse over the symbols in the grid for more info - the availability of the service is unknown, usually because it is dependent on external factors.

Hover the mouse over the symbols in the grid for more info - a local service or location.

Hover the mouse over the symbols in the grid for more info - a remote service or location.


* Note - this matrix lists services made available by ISS, but does not show the current operational status of the services.

   Web Browsing Intranet Sharepoint LUVLE incuding My Modules and MyPlace Webmail Exchange 3rd Party POP Email Map H: Drive File Synchronisation VPN Out Access Office PC Remotely Managed AntiVirus Network Print Video Server Instant Messaging Multi-Media Instant Messaging Message of The Day  
   External Service Internal Service Internal Service Internal Service Internal Service Internal Service External Service Internal Service Internal Service External Service Internal Service Internal Service Internal Service Internal Service External Service External Service Internal Service  
 University Offices Internal Service Web Browsing Available Intranet Available Sharepoint Available LUVLE Available Webmail Available Exchange Available 3rd Party POP mail is available, but you must send mail through the 3rd party Map H Drive Available File Synchronisation Available VPN Out Available Access To Your Own Office PC Is Available(!) Managed AntiVirus Available Network Print Available Video Server Available Instant Messaging Available Multi Media IM Available MOTD Available
 ResNet Access From Inside Lancaster University Web Browsing Available Intranet Available, Depending on User Rights Sharepoint Available, Depending on User Rights LUVLE Available Webmail Available Exchange Available 3rd Party POP mail is available, but you must send mail through the 3rd party Map H Drive Available File Synchronisation Available VPN Out Not Permitted Access Office PC Not Permitted AntiVirus Installable From CD Network Print Available Video Server Available Instant Messaging Available Multi Media IM Not Currently Available MOTD Available
 Learning Zone Access From Inside Lancaster University Web Browsing Available Intranet Available Sharepoint Available LUVLE Available Webmail Available Exchange Available through OWA 3rd Party POP Not Permitted Map H Drive Available File Synchronisation Not Available VPN Out Not Permitted Access Office PC Not Permitted Managed AntiVirus Available Network Print Available Video Server Available Instant Messaging Available Multi Media IM Not Currently Available MOTD Available
 ISS PC Labs Access From Inside Lancaster University Web Browsing Available Intranet Available Sharepoint Available LUVLE Available Webmail Available Exchange Available through OWA 3rd Party POP Not Permitted Map H Drive Available File Synchronisation Not Available VPN Out Not Permitted Access Office PC Not Permitted Managed AntiVirus Available Network Print Available Video Server Available Instant Messaging Available Multi Media IM Not Currently Available MOTD Available
 Teaching Spaces Access From Inside Lancaster University Web Browsing Available Intranet Available, Depending On User Rights Sharepoint Available, Depending On User Rights LUVLE Available, Depending On User Rights Webmail Available Exchange Available 3rd Party POP mail is available, but you must send mail through the 3rd party Map H Drive Available File Synchronisation Not Available VPN Out Available Access Office PC Not Permitted Managed AntiVirus Available Network Print Available Video Server Available Instant Messaging Available Multi Media IM Available MOTD Available
 Wireless Network Access From Inside Lancaster University Web Browsing Available Intranet Available Sharepoint Available LUVLE Available Webmail Available Exchange Available Reading 3rd Party POP mail is available, but NOT sending mail Map H Drive Available File Synchronisation Available VPN Out is available Access Office PC Not Permitted Managed AntiVirus Available Network Print Available Video Server Available Instant Messaging Available Multi Media IM Not Available MOTD Available
 Flying Lead Access From Inside Lancaster University Web Browsing Available Intranet Available Sharepoint Available LUVLE Available Webmail Available Exchange Available Reading 3rd Party POP mail is available, but NOT sending mail Map H Drive Available File Synchronisation Available VPN Out is available Access Office PC Not Permitted Managed AntiVirus Available Network Print Available Video Server Available Instant Messaging Available Multi Media IM Available (WiNet requires a strong signel strength) MOTD Available
 Remote eg Home Access From Remote Locations Web Browsing Available Intranet Not Available Sharepoint Not Available LUVLE Available Webmail Available Depending on User Rights Exchange Available Through OWA Depending on User Rights 3rd Party POP Not Known Map H Drive Not Available File Synchronisation Not Available VPN Out Not Known Access Office PC Not Available AntiVirus Install CD Available For LU Staff Network Print Not Available Video Server Available, Depending On Bandwidth Instant Messaging Not Known Multi Media IM Availability Not Known MOTD is available
 Remote Eduroam Access From Remote Locations Web Browsing Available Intranet Not Available Sharepoint Not Available LUVLE Available Webmail Available Depending on User Rights Exchange Available Through OWA Depending on User Rights 3rd Party POP Not Known Map H Drive Not Available File Synchronisation Not Available VPN Out Not Known Access Office PC Not Available AntiVirus Install CD Available For LU Staff Network Print Not Available Video Server Available, Depending On Bandwidth Instant Messaging Not Known Multi Media IM Availability Not Known MOTD App should be available (not tested). MOTD is available on the ISS Website
 Remote with VPN Access From Remote Locations Web Browsing Available Intranet Available Depending On User Rights Sharepoint Available Depending On User Rights LUVLE Available Depending On User Rights Webmail Available Depending On User Rights Exchange Available Depending On User Rights 3rd Party POP mail is available, but you must send mail through the 3rd party Map H Drive Available File Synchronisation Available Subject To Bandwidth VPN Out Not Logical! Access Office PC Not Permitted AntiVirus Install CD Available For Members of the University Network Print Not Currently Known Video Server Available, Subject To Band Width Instant Messaging Available Multi Media IM Available, Subject To Bandwidth MOTD Available
 Remote VPN+RDP Access From Remote Locations Web Browsing Available Intranet Available Depending on User Rights Sharepoint Available Depending on User Rights LUVLE Available Depending on User Rights Webmail Available Exchange Available Depending on User Rights 3rd Party POP mail is available, but you must send mail through the 3rd party Map H Drive Available File Synchronisation Available VPN Out Available Access To Your Office PC Programs and Filestore is Available! Managed AntiVirus Available Network Print Available Video Server Available Instant Messaging Available Multi Media IM Available MOTD Available

 

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