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The ISS Service Desk is the place to go should you need IT help and support during the day.
|Current Issues||Planned Maintenance||
Phishing emails tempt you into sending your personal and financial details. The originators use more and more ingenious methods in their attempts to dupe people.
For example, a recent phishing emails referred to email maintenance and requested the recipient send login details "to complete the upgrade".
More information is available from here.
Microsoft regularly issues updates and patches to fix bugs and plug 'security holes' in their operating systems. These security holes are used by worms, viruses and hackers to compromise your system. Many members of Lancaster University have Managed Windows PCs which are updated with Microsoft patches automatically. However, nearly all students and some staff do not.
If you do not have automatic updates then you should update your computer manually on a regular basis. You can do this quickly and easily by following the instructions found on the ISS Windows update page. Once you have updated your PC in this way ISS recommned you get into the habit of repeating the exercise at least once per month to maintain the security and integrity of your PC.
10th December - Network upgrade in University House
ISS will be upgrading software on the network equipment in University House. Work will commence at 07:00 and be completed by 08:00 during which time there may be interruptions to network connectivity.
14th December - Office 365 email upgrade
An upgrade to Office 365 email for Undergraduates will start on Saturday 14 December and should be complete by Monday 16 December. Students should still be able to access and use their Office 365 email during the upgrade.
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