Processes - Process Modelling & Process Maps
A process is a structured, measured set of activities that have a beginning and end. It details a specific ordering of work activities. A process has clearly defined inputs, outputs and participants.
Process modelling is used to:
- Show the relationship between activities within a process
- Show interfaces with other processes
- Help to clarify roles and responsibilities
- Provide a documented and agreed way of how to get things done
- Help to identify areas of the process that can be improved
- Facilitate implementation planning and management of change
Process mapping is a method of documenting processes. Process maps are a visual representation of end to end processes, which provide value to those providing the service and those using it
- Process mapping uses the Business Process Modelling Notation (BPMN). It is a global standard symbol set designed to:
- Be understood by business (non-technical) people
- Provide organisations with the capability of understanding their internal business processes/ procedures in a graphical notation.
- BPMN provides the ability to communicate these processes/ procedures in a standard manner.