Instant messaging (IM), voice, video, voice messaging, desktop sharing and conferencing for PC, Mac, tablet and smartphones.
What we provide: Unified Communications, (or UC for short), combines voice, instant messaging and video together with conferencing and collaboration tools that make the way we communicate more efficient.
Available to: Currently a pilot available to limited number of staff in Facilities and ISS
Service Requests & Fault Reporting: For general queries contact the ISS Service Desk - Phone: 01524 5 10987 or Email: ISS Service Desk
Systems Supported: Jabber
Service Support Hours: Mon - Fri (excl. holidays) 09:00 to 17:00
At Risk Periods: Standard ‘Network at Risk’ periods -Tuesdays 07:00 to 09:00 - 'Network at Risk' for JANET and Internet access;Tuesdays 06:00 to 09:00 - 'Network at Risk' for the University network.
Service Owner: Craig MacDonald
Service Manager: Ian Anderson
Business Service Director: Paul Harness
Web Links: Unified Communications