The IT services listed below are important in getting you connected as a new staff member. It's not an exhaustive list, and colleagues in your department should point you in the right direction for other IT services that are needed in your role. Alongside the services we've listed, there's a short video to give you a flavour of IT at Lancaster, and links to IT help and support you might need.
For academic staff involved in digital teaching and learning, we'd recommend you also take a look at resources and support available on the Digital Teaching & Learning Hub.
You're going to need your University Account username and password in order to connect to many of our IT services. You should receive emails from us two days before your official start date, inviting you to set up your account.
Lancaster staff use Exchange for their University email.
Access your Exchange email using Outlook on office desktops. You can use Outlook Web App (OWA) to access via a browser (e.g. on a laptop from off campus), and can also set up to access University email on mobile devices.
Our secure storage means no need to store work on the hard drive of your PC.
We give you personal and departmental file storage on our servers and unlimited storage in the cloud using LU Box. We've also created an interactive tool to help you decide the best place to store particular files.
Set yourself up to connect to our networked printers across campus.
Once you’re set up, you can send your work to print, then release it out at the printer of your choice. You can even send to print from a mobile device. Our printers will also let you photocopy, and scan to email.
Connect to eduroam wi-fi in offices, teaching and social spaces on campus.
When you connect to eduroam wi-fi for the first time, follow the instructions carefully to ensure you enter your username correctly because it uses a different format to your usual University account username.
The Staff Intranet is your easy route to University information and systems.
As well as seeing information and news from around the University, there's a My Area tab providing quick access to personal details of your purchase requests, room bookings, expenses, HR information and more.
There's a wide range of IT training to help you develop the skills you need.
Types of training available include in-depth taught courses, short demonstration style sessions and drop-ins. There's also a large number of online courses if you'd really prefer to learn at your own pace.
Download our free iLancaster mobile app or view it on the web.
Log in to the 'Student/Staff User' profile for personal features such as Timetable (if you're teaching staff), MyAccount and Library. There's also a City Coast and Countryside profile with information for local residents.