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Get Connected

Our top six for getting connected as a new student

Welcome to Lancaster! Here's our top six (and then six more) for getting connected to IT as a new student.

You might want to book onto one of our 'Get Connected' sessions for students to introduce you to IT at Lancaster.


To connect to the majority of the services shown you'll need your University account username and password. You'll have received your username (based on your name, eg bloggsj) during online registration.

Connect your devices to eduroam Wi-Fi 

Connect your devices securely and log in to eduroam wi-fi correctly.

Connect to eduroam

Register for the online password reset service 

Register a personal email address so that you can reset your password if you forget it.

Register an email address

Access your University email account 

Log into your email so you don’t miss important messages from your department or college.

Access email

Get antivirus software, Office and other apps 

Install antivirus software and MS Office for free, and get access to other applications.

How to access software

Set up your mobile device for checking in 

Undergraduates - use iLancaster on a mobile device to register your attendance at classes.

How to check in to classes

Access key resources in the Student Portal  

The Student Portal is your gateway to information, news and resources.

Go to the Student Portal

Connect to ResNet

High-speed wired access to the network and internet in your room on campus.

Connect to ResNet

Store your work

Lots of secure storage for your work, in the cloud and on our servers.

Where to store your work

Set up to print

Set up to connect to our printers, and add credit to your print account.

How to set up for printing

Get IT help

IT help and support from the ISS Service Desk and Learning Zone Support Desk.

How to get IT help

Improve your digital skills

Access free IT training sessions to help improve your digital skills.

See digital skills training

Follow us

Keep up-to-date with University IT news (including issues with IT services) on Twitter.

ISS Twitter