Welcome to Lancaster
As a new student, here's how to get connected.
Your account provides access to a range of University systems and services.
Your username (e.g. bloggsj23) and email address (e.g. email@example.com) are based on your name. You use your University card to release printing, loan laptops and access PC/Learning Labs.
Connect to the secure eduroam service for wi-fi in student rooms and across campus.
When you connect to eduroam wi-fi for the first time, make sure you enter your username in the following format: (your username)@lancaster.ac.uk - e.g. firstname.lastname@example.org
Connect to ResNet in your campus room to get high-speed Internet and network access.
Connect your PC or laptop via network cable to the network point on the wall. Then, when you open your web browser the ResNet page should display - but if it doesn’t, browse to the URL below.
If you haven’t already got it on your device, download our free iLancaster mobile app.
You’ll need to select the ‘Student/Staff User’ profile. If you’ve already got iLancaster but are using a different profile, log out of the app then back in, this time selecting the ‘Student/Staff User’ one.
The Student Portal is your gateway to lots of information and resources you’ll need.
From the Student Portal you can access module content and information, notifications and news, your email, course and exam timetables, library account, academic record and more.
You can install antivirus and Microsoft Office software for free.
Install Office software on multiple PCs or laptops, tablets and mobiles. Also, on Windows PCs or laptops Application Jukebox (AppJ) lets you run software on demand without having to install it.
Find out where
to store work
Our secure storage means no need to store work on the hard drive of your PC or laptop.
If you store work on the hard drive of your PC or laptop and something goes wrong with it you could lose your work. So we give you a personal filestore on our servers and unlimited storage in the cloud.
Set up ready
Set up to connect to our printers, and add credit to your print account.
Once you’re set up, you can send your work to print, then go to the printer of your choice to print it out. You can add print credit online using a payment card, or by cash at one of the kiosks in the library.
University email is how staff will contact you and how you should contact them.
PhD students use Exchange email.
Undergraduates, and new postgraduates who aren’t doing a PhD (e.g. Masters students), use Office 365 email.
Help from the ISS Service Desk.
Help with your account password.
IT news (including issues) on Twitter.