Video Calls and Meetings Online

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Various services are available for video calling and meeting online.

An interactive tool is available to help you decide which service is best for your circumstances and guide you to appropriate resources. These services include:

Skype for Business
Skype for Business is a different product from Skype, providing enterprise grade encrypted communications and single sign-on with your university credentials. Skype for Business users and Skype users can connect with each other. With Skype for Business, you can send instant messages, make video calls, search the University directory to contact who you need quickly, host meetings and easily share work. It is currently only available to staff members who have been upgraded to Office 365 for email.

WebEx provides conferencing features from your computer, including secure online audio or video conferences. We recommend using WebEx for video calls and meetings involving external participants where you both want to be situated on your own computer.

Jabber allows you to communicate with colleagues in a quick and easy manner, including phone calls, instant messaging and video calls. We recommend using Jabber for instant messaging and calls with other Lancaster colleagues. More information about Jabber is given in the video below.

Video Conferencing Rooms
Video Conferencing Rooms are situated across campus. These include meeting rooms and teaching spaces equipped with video conferencing units, as well as a suite of mobile units. We recommend using a video conferencing room or mobile unit for video calls and meetings involving external participants where you want to be situated in a meeting room.

Skype is a widely-used communications application which is available on supported PC’s in offices & teaching spaces. Skype is a seperate application from Skype for Business, although users can communicate with each other. We recommend using Skype when the other participants have asked to use it.

Available to

  • Staff


  • WebEx - 24/7
  • Jabber - 24/7
  • Mobile video conferencing - Mon-Fri, 9am-5pm
  • Skype - 24/7