Additional help banner

Additional Help

Lancaster Answers

Try searching Lancaster Answers - our online information base which includes step by step instructions and videos on various topics.

Ask a Digital Advisor

Struggling with something digital? Need some IT help? Digital Advisors are available to help you with individual queries. For staff, we are happy to come to your office, and for students we can meet you at the Learning Zone or other public location. Book an appointment now

ISS Help and Support 

If you have exhausted the above options, please contact the ISS Service Desk for additional help & support.