Understand what Office 365 and Outlook can be used for;
Be confident in the use of email features;
Know the tools that can be used for efficient use of email and calendars;
Understand how to use other features of Office 365 and Outlook effectively.
Microsoft Office Specialist
The Microsoft Office Specialist (MOS) Qualification demonstrates that you have specialist skills in using Microsoft applications.
As a member of Lancaster University current staff and students have the opportunity to self-study one or more MOS qualifications. Microsoft estimate each qualification is around 40 learning hours and each are a qualification in their own right.
Microsoft publish a range of resources on their Office help and training page. They provide various quick-start guides for the main Office applications, as well as a searchable knowledge base of guides.
Ask a Digital Advisor
Struggling with something digital? Need some IT help? Digital Advisors are available to help you with individual queries. For staff, we are happy to come to your office, and for students we can meet you at the Learning Zone or other public location. Book an appointment now
Try searching Lancaster Answers - our online information base which includes step by step instructions and videos on various topics.
ISS Help and Support
If you have exhausted the above options, please contact the ISS Service Desk for additional help & support.