The Times Higher Education Student Experience Survey 2018 draws together the views of more than 20,000 full-time undergraduates in the UK who rate their own university against 21 measures. Student satisfaction against the measure “good library and library opening hours” achieved a score of 6.5 out of a possible 7, putting the Library joint first in the ranking for the second year running.
This follows an excellent performance in the National Student Survey of 2017, when the Library for the second year achieved 92% satisfaction with library facilities.
The refurbished Library opened its doors in early 2016 and has gone from strength to strength. Users love the modern study facilities and stunning environment. Attendance has increased by more than 50% of pre-refurbishment peaks. An additional 136 study spaces were incorporated in 2017, including a new silent study area on A Floor.
Provost for Student Experience, Colleges and the Library Professor Amanda Chetwynd said: “We listen closely to what students need and work with them to provide excellent facilities and services. For example when we designed the Library, students were involved at all stages and it is great to see that all the different learning spaces are well used and appreciated.”
Lancaster University rose rose from 21st to 15th place, ranking first for Good Accomodation, joint third for Good Security and sixth for Facilites.