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The Times: ‘Treat staff how you wish them to treat customers’

14 May 2014

Dr Anthony Hesketh is quoted in a feature in The Times about how organisations treat their staff.

Hesketh says how organisations invest in their workforce could make all the difference when it comes to recruiting the brightest and best talent. 

“If one of my soon-to-be-graduates is looking around at various organisations in terms of where they would like to invest the human capital that they’ve rather expensively acquired through their university education, they don’t simply just want to look at the propaganda they read in an annual report. They want some real evidence about how they will be treated, how they will be invested in. They want to know what the employee-value proposition is.”