Dr Catherine Cleophas

Senior Lecturer in Management Science (Operations Research)

Research Overview

Applying methods of operations research to matching supply and demand.

Extending service analytics, revenue management, and pricing through methods of optimization, data analytics, and simulation modelling. Furthermore, I explore approaches to evaluating planning approaches with complex simulations and to improve the design of decision support systems.

Evaluating planning approaches with complex, empirically validated simulations.

Improving the design and use of decision support systems.

Resilient revenue management: A literature survey of recent theoretical advances
Cleophas, C., Kadatz, D., Vock, S. 1/10/2017 In: Journal of Revenue and Pricing Management. 16, 5, p. 483-498. 16 p.
Journal article

Exogenous Capacity Changes in Airline Revenue Management: Quantifying the Value of Information
Kadatz, D., Kliewer, N., Cleophas, C. 21/07/2017 In: Operations Research Proceedings 2016. Cham : Springer p. 429-434. 6 p. ISBN: 9783319557014. Electronic ISBN: 9783319557021.
Conference contribution

Integrated Planning of Order Capture and Delivery for Attended Deliveries in Metropolitan Areas
Köhler, C., Lang, M.A., Cleophas, C., Ehmke, J.F. 21/07/2017 In: Operations Research Proceedings 2016. Cham : Springer p. 435-440. 6 p. ISBN: 9783319557014. Electronic ISBN: 9783319557021.
Conference contribution

Benchmarking filter-based demand estimates for airline revenue management
Bartke, P., Kliewer, N., Cleophas, C. 31/05/2017 In: EURO Journal on Transportation and Logistics. 32 p.
Journal article

A note on effective code-share management in practice
Gerlach, M., Kliewer, N., Cleophas, C. 1/10/2016 In: Journal of Air Transport Management. 57, p. 202-205. 4 p.
Journal article

Revenue management and the railway conundrum – The consequences of reference prices in passenger railway transport practice
Kellermann, N., Cleophas, C. 06/2015 In: Journal of Revenue and Pricing Management. 14, 3, p. 155-165. 11 p.
Journal article

A game-theoretic calibration approach for agent-based planning simulations
Buwaya, J., Cleophas, C. 1/02/2015 In: IFAC-PapersOnLine. 48, 1, p. 844-849. 6 p.
Journal article

Genetic algorithms for calibrating airline revenue management simulations
Vock, S., Enz, S., Cleophas, C. 23/01/2015 In: Proceedings - Winter Simulation Conference 2014. Institute of Electrical and Electronics Engineers Inc. p. 264-275. 12 p. ISBN: 9781479974863.
Conference contribution

When Are Deliveries Profitable?: Considering Order Value and Transport Capacity in Demand Fulfillment for Last-Mile Deliveries in Metropolitan Areas
Cleophas, C., Ehmke, J.F. 1/06/2014 In: Business and Information Systems Engineering. 6, 3, p. 153-163. 11 p.
Journal article

Airline codeshare alliances: Marketing boon and revenue management information systems challenge
Gerlach, M., Cleophas, C., Kliewer, N. 06/2013 In: Business and Information Systems Engineering. 5, 3, p. 153-163. 11 p.
Journal article

Complexity in airline revenue management
Bartke, P., Cleophas, C., Zimmermann, B. 01/2013 In: Journal of Revenue and Pricing Management. 12, 1, p. 36-45. 10 p.
Journal article

Designing Serious Games for Revenue Management Training and Strategy Development
Cleophas, C. 9/12/2012 In: WSC '12 Proceedings of the Winter Simulation Conference. Berlin, Germany : Association for Computing Machinery (ACM) p. 140:1–140:12. 12 p. ISBN: 9781467347808.
Conference contribution

Multi-agent modelling for revenue management
Cleophas, C. 03/2012 In: Journal of Revenue and Pricing Management. 11, 2, p. 240-242. 3 p.
Journal article

Ten myths of revenue management – A practitioner's view
Cleophas, C., Frank, M. 12/01/2011 In: Journal of Revenue and Pricing Management. 10, 1, p. 26-31. 6 p.
Journal article

The applications of revenue management and pricing
Cleophas, C., Yeoman, I., McMahon-Beattie, U., Veral, E. 8/12/2010 In: Revenue Management. London : Palgrave Macmillan p. 9-16. 8 p. ISBN: 9780230241411. Electronic ISBN: 9780230294776.
Chapter

Simulation-based key performance indicators for evaluating the quality of airline demand forecasting
Cleophas, C., Frank, M., Kliewer, N. 08/2009 In: Journal of Revenue and Pricing Management. 8, 4, p. 330-342. 13 p.
Journal article

Recent developments in demand forecasting for airline revenue management
Cleophas, C., Frank, M., Kliewer, N. 21/07/2009 In: International Journal of Revenue Management. 3, 3, p. 252-269. 18 p.
Journal article