Knowledge Management II: Knowledge Management as Social Practice, Global and Ethical Issues

Term 2.  10 weeks

Course convenors

Professor Frank Blackler with inputs from various members of staff

The course first explores how people are, and can claim to be, knowledgeable then considers contemporary issues concerning the nature of knowledge management and its impact. Four ideas underpin the first part of this course: to learn is to join a community of practice; to think is to use tools; to reason is to talk; and organisations can be managed as “knowledge systems”. Issues of contemporary importance reviewed in the second part of the course include such topics such as: management education as a global “knowledge industry”; intellectual rights and the global management of intellectual capital; knowledge management in the “database era”; knowledge management as a globalizing phenomenon. 

Indicative readings

Walsham G, 2002, 'What can Knowledge Management Systems Deliver?', in Management Communication Quarterly, Vol. 16, No. 2, pp 267 - 273

Hislop D, 2009, Knowledge Management in Organisations: A Critical Introduction, Oxford University Press (revised edition)

Newell, S, Robertson, M, Scarbrough, H, & Swan, J, 2002, Managing Knowledge Work, Palgrave Macmillan, London