Terry James

PhD student

Research Overview

My main research interest is the control of stochastic systems, most notably service control in queueing systems.

Control of multiclass queueing systems with abandonments and adversarial customers
James, T. 15/04/2016 232 p.
Doctoral Thesis

Developing effective service policies for multiclass queues with abandonment: asymptotic optimality and approximate policy improvement
James, T., Glazebrook, K., Lin, K. 8/03/2016 In: INFORMS Journal on Computing. 28, 2, p. 251-264. 14 p.
Journal article