Frequently Asked Questions about Pure and ACP
My profile picture is not showing on my department webpage, but I've updated/added it to Pure. What's wrong?
Every person has two profile pages, one on their department and one on the Research Directory. Pure does not send all its information onto the departmental webpages. If you update your picture to Pure it will update the Research Directory only. To update your picture on your departmental webpage you need to email it to firstname.lastname@example.org to change for you.
- How can I tell the difference between the department webpages and the Research Directory pages?
Why can't I see all of my students on my webpages?
Students are automatically given private profiles in Pure and need to choose to change their visibility. Only students with public profiles will appear on the university web pages.
My thesis title is incorrect in Pure, how do I correct this?
This information is brought in from LUSI. Please contact their help desk to change your thesis title.
Staff are missing from my awarded project, how do I add them?
Only staff costed on the grant are automatically added, but once the project appears in Pure additional staff can be added by the PI/CI by opening up the record and scrolling down to the "add people" section. Search for the person you want to add, click on their name and remember to save the record.
My publication is not showing on the webpage after I've added it. Did I do something wrong?
All publications are validated by the library before they appear on the external webpages. Normally validation takes 24-48 hours, but can occasionally take longer. This allows us to ensure we capture all the information we need to meet the HEFCE/Lancaster Open Access policy and ensure publications are eligible for REF2020 submission. If a publication you've recently added in Pure is still missing from your webpage please check it's status in Pure. If it is marked "for validation" you will need to look at it's History and Comments tab to see if you have been left a message by the library.
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