Student Wellbeing Services

Counselling and Mental Health Service

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Other Sources of Help

Due to high demand there may be a wait for our services.  If you have an urgent or other problem, please see below for sources of help. You may also wish to use some of these other sources of help while you are waiting for an appointment to become available.


Accident and Emergency - telephone: 999*
*If you require an ambulance, please call Security so that the ambulance can be met and directed quickly to where needed. You can do this by calling 999 from an internal telephone or 01524 594541 from a mobile.


Lancaster University Medical Centre - telephone: 01524 387780


Bay urgent care - telephone: 0300 123 1144


NHS Choices- telephone: 111

Samaritans - telephone: 08457 90 90 90 National

Lancaster Branch: 01524 61666

NHS list of useful numbers

Counselling and Mental Health Service - useful websites

Study skills
Talk to departmental staff. Academic tutors are here to help and support your study. Every faculty has a student learning advisor, see:

Practical help – Lancaster University Students' Union
The LUSU website provides useful information on many practical problems ranging from Academic appeals to effective budgeting.

Disability support - Student Wellbeing Services
The disability advisor can be contacted via The Base, see

Self help
Centre for Clinical Interventions (CCI) - this website has a series of training programmes covering assertiveness, anxiety, bi-Polar, self-esteem, depression, panic attacks, eating disorders, perfectionism, procrastination, worries etc - that you can work through online, see:


Mental Health

A guide to help young patients prepare for a first time appointment with their GP to discuss mental health issues:


Medical students and Doctors in distress

Information on how to get support and advice from the BMA:


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