The programme was developed in partnership with an NHS organisation that wanted to encourage and support their Ward Managers to become 'Change Agents' in order to ensure high quality care throughout the patient pathway. The partnership that formed to make this happen involved the Director of Nursing from Blackpool Teaching Hospitals NHS Foundation Trust, her team and senior members of the HR and OD team together with University staff. The outcome was a contextualised Postgraduate Certificate in Organisational Change designed to empower their Ward Managers in the constantly changing NHS landscape.
The development of the programme was built around core national clinical leadership competencies, key organisational values and participant self review. The programme was delivered off site via interactive workshops facilitated predominantly by university tutors however key sessions were delivered by the NHS Trust staff on subjects such as finance and budgets. Innovative work place assessment methods were introduced and included:
As part of a group assessment exercise and informed by line management the students identified the outcomes that reinforce the real learning from the programme and the impact at an organisational level. These included:
The success of the programme and the lessons learnt in developing it, have ensured that it will be transferable and can be adapted and offered more widely.