- ISS Service Desk - supporting the Service Desk.
- LancasterAnswers - 'Service Manager' for the LancsterAnswers which is the knowledgebase software used by ISS to support its website.
- ISS Site Licenced Software - Servivce Manager for the ISS Software Service which manages software licenses for the Universiy.
I have worked for ISS (formerly Computer Centre), Lancaster University since 1989. Previuously I worked for the Ground Floor Communinty Centre, Hebden Bridge as an IT Officer in a 'return to work' project.
Information Systems Services, Lancaster University
- 1989-2003 - Training Officer - Microsoft Office, HTML, Graphics, Secondline Support
- 2003-2010 - Information Officer - Web author, News Coordinator, Threat Watch
- 2010- now - Operations Coordinator - Secondline Support, Software Manager, LancasterAnswers Service Manager.
- Using HTML, CSS, PHP & Sharepoint to deliver up-to-date, usable, accessable 'news' to the desktop ResNet News.
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