The Base

If you have any queries before you arrive, on arrival, or during Welcome Week, the Base can help. It is open to students on weekdays from 9am until 5pm, and from 11am until 4pm on Arrivals Weekend

The Base is a one-stop enquiry desk for Student Based Services and is located at the western end of Alexandra Square, next to the Library. It is home to both the general student helpdesk and the Careers Service. The staff on the helpdesk can: 

  • Advise you about available services
  • Refer you to services or make an appointment for you
  • Give you forms you may need, for example to ask for financial help
  • Help if you are considering suspending your studies, seeking a transfer or withdrawing
  • Help with general queries. 

If you are off campus or need to contact the Base before you arrive, the contact details are:

Tel: 01524 592 525
Email: thebase@lancaster.ac.uk