Advice for students living in the accommodation, and those who develop symptoms or test positive for the virus.
The UK Government relaxed restrictions on 24 February, though you should continue to monitor the rules for change. The pandemic is not over and the risk of infection remains.
You should therefore continue to take precautions as appropriate for your situation and show respect and tolerance towards your flatmates and our staff.
Minimising Transmission of Coronavirus
It is very common for the Coronavirus to be transmitted between household members when one person is asymptomatic or becomes ill - but it is not inevitable. A few simple precautions can reduce or stop the virus moving from one person to another. Following these few steps will help to protect you and your housemates.
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Keeping your flat clean
- Make sure you clean bathrooms regularly (especially after a visitor has been) using your usual cleaning products.
- Regularly clean any high touch areas such as kitchen worktops, door handles, and remote controls.
- Close the toilet seat before you flush.
- Keep a window open in shared bathrooms if possible.
- Wash your hands with soap and water, or use hand sanitiser, when coming back to your flat.
- Avoid sharing towels.
- Food hygiene is always important, but more than ever you should make sure to wash your cutlery and crockery between uses and keep your surfaces clean.
- If exercising indoors open windows and keep your distance.
- If your flatmate develops symptoms or tests positive for Coronavirus
Stay at Home Guidance
While there is no legal requirement to self-isolate, please help protect others from Covid-19 by staying at home if:
- you experience any of the three main Covid-19 symptoms(high temperature, new continuous cough, or change of sense of smell or taste). you should also get a PCR test as soon as possible.
- you've tested positive for COVID-19.
You are also advised to stay away from communal areas of campus if you have other symptoms of an infectious disease. Shortness of breath, fatigue, loss of appetite, muscle ache, sore throat, headache, stuffy or runny nose, diarrhoea, nausea and vomiting are all symptoms of Covid-19 that may also have another cause.
If you have been in close contact with someone who has Covid-19 please follow government advice.
Report to the University
If you have suspected Covid-19 symptoms or have tested positive, please let the University know by reporting this on Connect Lancaster. A staff member will get in touch to offer you support. Please also contact your department so they can advise you about the academic support available. If you then need further assistance, please continue to contact the University using the Connect Lancaster App. If you are at high risk from coronavirus you can also use any of the additional support services we have in place. Please get in touch using Connect Lancaster to request support.
Please check gov.uk for more details and the latest guidance on the different scenarios in which you should consider staying at home and guidance on what to do next.
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How can I request assistance or support whilst self-isolating?
If you need any help or assistance, in addition to other members of your household or friends and family via the internet, you can contact the University by using the Connect Lancaster app.
You can also email email@example.com.
Please be aware that staff in Colleges and in other parts of the University are not able to purchase or provide non-prescription medication for students, such as paracetamol. These can be ordered alongside other items through supermarket deliveries.
How will I know if others have tested positive for Covid-19?
If somebody reports either symptoms of Covid-19 or a positive test via the Connect Lancaster app, we will provide further advice by email to reflect the circumstances involved.
- How can I do my laundry if I'm self-isolating or quarantining?
Delivery of food and essentials on campus
If you develop symptoms or test positive for Covid-19 we advise that you stay away from communal areas of campus, including Porters' Lodges and parcel rooms and campus outlets. You may arrange with your own College in writing for a friend who is not self-isolating to collect any parcels.
A number of our campus food outlets are offering a food delivery service to students, which you can find below.
If you live in University-managed catered accommodation, please email firstname.lastname@example.org with your student ID, isolation period, address, contact number and any allergies or dietary information. The Eat Team will then make the relevant units/people aware, who will then get in touch to arrange delivery of your meals.
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Wong's Oriental Mart
Wong’s Oriental Mart will be taking daily orders for any products available in the shop.
Minimum order amount for free delivery is £30.00 and delivery charge for an order under £30.00 is £3.00. Orders can be made between 12noon and 19:00 daily.
To order please use the WeChat app, ID: happyforever148.
Should you have problems with ordering through the app, you can order by calling 07738351770.
Juicafe is taking daily orders for their regular menu & meal plans. Custom 6 day healthy meal prep plans are available to order online by 6pm Friday, to be delivered by midday on Monday & Thursday.
Their regular menu is also available for delivery to your campus flat. Order by 9am for delivery by midday, or order by midday for delivery by 6pm.
You will be able to order on their Facebook Page by clicking on the ‘START ORDER@ button.
Wibbly Wobbly Burger Bar
Wibbly Wobbly Burger Bar will be taking daily orders, please see their menu and prices.
You can order by calling 07768486824.
Payment can be made by cash (all staff will wash and sanitise hands after handling cash).
Deliveries will be a £10 minimum spend and there will be a £2 delivery charge.
Pizzetta Republic are offering food delivery via their Pizzetta Republic website. Search for 'Pizzetta Republic Lancaster University' to order.
The campus branch of GoBurrito is now offering a contactless delivery service to the accommodation. You can order via the Lancaster Eats app, or online.
Sultan Experience are taking daily food delivery orders via their social media platforms on Facebook, Instagram: Sultanexperience and Snapchat: lusultans.
You can also place an order by calling 01524 593456. Payment can be made by bank transfer once the order is confirmed. Delivery will be contactless.
Guan Zi Chinese Restaurant
The Guan Zi Chinese Restaurant in the George Fox Building offers free deliveries for orders over £10 to campus addresses. See their Facebook page for more information.
- Next day supermarket deliveries
- Deliveries from off campus