Understanding Improvement Methods and Techniques


  • History and development of Quality Improvement Science
  • Models and techniques for Quality Improvement and Improvement Science
  • Policy and context of Quality Improvement in health care
  • Organisational readiness for Quality Improvement

By the end of the course you will have developed

  • A critical understanding of the role of improvement science in a health care context
  • Knowledge and understanding of key models related to Quality and Improvement Science
  • An understanding about the improvement practices in relation to your own organisational role and context.

Duration, attendance and delivery

The course usually lasts approximately 10 weeks. 

The delivery of this module is through our online+ model for distance learning consisting of online learning, self-study, reflection, discussion and sharing learning with and from others, application of learning to your organisational context and the completion of assessment tasks. There is also the opportunity for students who value face-to-face workshops to attend optional themed workshops.


At the end of the course you will undertake an assessment. This is an applied work based assessment rather than a theory based essay. This means that typically you will be required to apply what you have learnt to your context at work, evaluating concepts for their applicability and usefulness.

The assessment format may be a reflective account, a project report, a presentation or portfolio of evidence; all being the equivalent of 2000 words in length.

Entry Requirements

You will need to be in a work role (paid or unpaid) which allows you the scope to put the concepts learned into practice. This is a core course for students who are enrolled on the Postgraduate Certificate in Innovation and Improvement Science (exemption may be given via APL).

There are no formal qualification requirements for entry; we assess suitability on each individual application.

Start dates

  • April
  • October

N.B. CETAD reserve the right to cancel or move the course to a later date if the number of students registered for the advertised course is not sufficient.