At Lancaster University, the more feedback we get, the better we can become. Find out how to share yours, and see what’s already been done to turn student ideas into reality.
Choose from a range of opportunities to provide your feedback.
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Take a look at what's already been achieved thanks to student feedback, including better learning spaces, support and technology.
More teaching staff
We know you value time with your lecturers. That’s why we introduced more than 100 additional teaching staff over the past three years to provide you with expert tuition and support.
- In total, 146 more professors, lecturers, readers and other teaching staff joined Lancaster in the three years up to December 2019.
- The Learning Development team also welcomed a full-time English for Academic Purposes Learning Developer, offering English Language workshops, Learning Zone drop-ins and informal language learning opportunities. To find out more about English Language Development visit the Learning Skills website.
Increased Library space
We’ve received lots of positive feedback on the Library through the NSS, and we continue to develop the space based on your input.
More mental health support
We know students appreciate fast access to counselling and mental health services. That’s why the team increased its drop-in service and adapted sessions to make them more accessible and responsive.
- The Counselling and Mental Health team increased its drop-in service to include lunchtimes so that students can see a practitioner at short notice for help and advice.
- Based on student feedback, the team also introduced 30-minute appointments two days per week. They’re designed to give immediate attention to students.
- Wednesday group sessions have also been redesigned based on student feedback. Bitesize one-hour skill development sessions help tackle common issues such as improving sleep, managing worry and improving self-esteem. Students can attend as many or as few as they like and they don’t need a referral.
More file storage
In response to feedback, students now have lots more online storage, with 10GB available on your H drive and a massive 2TB in OneDrive.
Making your ideas happen
Students and staff work together at the Work in Progress innovation studio in Alex Square. It's a space to develop your ideas for start-ups, projects, events and changes on campus.
- A weekly Challenge Lancaster design sprint was set up to provide opportunities to develop as Design Thinkers.
- We also invested in the Simply Do Ideas online platform to connect with other innovators and entrepreneurial students.
- Find out more by visiting the Work In Progress website.
Improved referencing guide
Students, staff and the students’ union all worked together to create and share Lancaster University’s version of the Harvard referencing guide. The work began in response to NSS feedback provided by students.
- Faculty Librarians, Learning Developers, the students’ union and undergraduate and postgraduate departmental reps have all been involved in developing the guide. And work to increase usage of the Harvard (Lancaster University Library) referencing guide across the University continues.
- We’ve also created an online course for referencing and referencing management.
International experiences and careers opportunities are now more accessible to a wider range of students. That’s thanks to new programmes based on student input.
- The Global Travel Fund was launched to help even more of our students benefit from international experiences. It provides funding to UK undergraduate students taking part in international trips where cost would otherwise be a barrier.
- After students explained they weren’t aware of all the careers opportunities available to them, our Careers team developed the GROW Your Future Programme. It aims to make it easier for students to find careers opportunities targeted at people from groups under-represented in higher education.
New IT features
New iLancaster and Student Portal features such as L.U., MazeMaps, Rearrange and the Academic Hub have all been developed with student input.
- L.U. lets you ask questions about your studies and university life via text chat or voice in iLancaster and the Student Portal.
- MazeMap maps in iLancaster let you search for routes and directions to campus locations including rooms within buildings. It also features options for accessible routes.
- The Academic Hub in iLancaster brings your attendance and timetable features together in one place, with faster check-ins and clearer check-in information.
- Students can also now customise iLancaster with the Rearrange feature, ordering the home screen how you like it and removing tiles you don't want to see.
Diverse Library collections
Feedback told us the Library should have a diverse range of collections. And now students are having a direct input into which new titles are being added.