There are regular opportunities to offer face-to-face feedback at Lancaster.


VC Forums

The Vice-Chancellor regularly hosts forums that both staff and students can attend. VC Forums are small, informal, workshop-style sessions that offer you an opportunity to meet with Vice-Chancellor Professor Mark E. Smith and debate topics of strategic importance to Lancaster.

Focus groups

Various departments within Lancaster University run focus groups to get face-to-face feedback from students. You may receive email invites or see opportunities advertised within your weekly My Lancaster newsletter or on the Student Portal. Sessions will often be incentivised with gift vouchers or refreshments.

Student forums

Three times a year, the University arranges a student carousel session. It involves assembling several tables of staff eager to gather feedback on various topics. Small groups of students then go from table to table over the course of a couple of hours to answer questions. Typically, students will receive a shopping voucher as a thank you for their time. See what's happening as a result of student feedback gathered at these sessions, and look out for invitations via email and the Student Portal.

Personal contacts

As well as having the opportunity to attend structured sessions like the examples above, you will have a range of personal contacts eager to hear your feedback, including college advisers, college and department administrators and academic tutors.


Your Students’ Union is here to represent all Lancaster University students. Its website offers information on all the roles available to help you, including departmental reps and your college Junior Common Room (JCR) Executive or PG Board.