Daffodils on campus

Vacation information

Find out about support, services, activities and opening hours over the Easter break.

The Easter break

At our UK campus the Easter break lasts from the end of Lent term (Friday 19th March) until the start of Summer term (Monday 19th April). University staff typically continue to work except for the following University closure days: Thursday 1st April to Wednesday 7th April (inclusive), and the University campus remains open throughout the vacation period. If you plan to travel home over Easter, please review the latest government advice.

COVID-19 and general welfare support

From email and telephone to in-person advice, there are a range of ways to access welfare support during the break. Expand this box to access details.

Phone-line

The COVID-19 phone-line (01524 510105) will stay open every day from 9am-5pm except for 2-5 April inclusive.

Email

Contact coronaqueries@lancaster.ac.uk. Staff are available via email every day from 9am-5pm during the closure period including weekends, but excluding Good Friday (2 April) and Easter Sunday (4 April). The University Chaplaincy is also offering one-to-one pastoral support throughout the Easter break by appointment; please email chaplaincy@lancaster.ac.uk to request to chat to someone.

App

Connect Lancaster can continue to be used to report self-isolation/quarantine/suspected symptoms/positive test and to request support. The student support team will monitor the app every day except Good Friday (2 April) and Easter Sunday (4 April).

On campus

The following student advice points are open 9am-5pm Monday to Friday throughout the vacation period for in-person enquiries:

  • Main campus – College Student Advice Office in Fylde College (open to all from 9am-5pm Monday to Friday throughout the vacation period, except Thursday 1 April through to Wednesday 7 April when it is open from 11am-6 pm)
  • Health Innovation One – Student Information Hub (open to Medical students and Sports and Exercise students from 10am-4pm Monday to Friday throughout the vacation period, except for the closure period (1-7 april inclusive))
  • Alexandra Park – Grad College Student Advice Office (open to Grad College students from 9am-5pm Monday to Friday throughout the vacation period, except for the closure period (1-7 April inclusive))

Asymptomatic Testing Centre

The on-campus testing centre will open as follows during the vacation period:

  • Mon 29 March: 10am-12pm
  • Tue 30 March 11am-1pm
  • Wed 31 March 11am-1pm
  • Thu 8 April 11am-1pm
  • Fri 9 April 11am-1pm

Find out more and book your tests.

Emergencies

Our Security Reception is staffed 24 hours a day, 365 days a year. If you have an emergency, including over the Easter closure period, please call 999. If you are on campus you should then immediately contact Security on 01524 594541. You may also dial 999 from any internal telephone line. This will connect you to the Security Reception, which is staffed 24 hours a day, 365 days a year. They will call emergency services on your behalf and direct the responder to the correct location.

More information

A dedicated COVID-19 information page is available for staff and students that covers everything from symptoms and self-isolation to how the pandemic affects teaching and facilities. Please visit it for the latest advice.

Path on university grounds

Connect with Wellbeing Friends

If you'd like to connect with others and make new friends, then join the Wellbeing Friends Teams channel.

We’re better together, so keep connected with the Wellbeing Friends Teams Channel. This is an online space for students to connect with others who have similar interests and hobbies. Email transitions@lancaster.ac.uk for more information and a link to join.

Two students on bench, social distancing, and wearing masks.

What's on

Looking for something to do? Wherever you're located, visit the Campus and Community Life page for event listings and activities.

Campus and Community Life

Opening hours

We're continuing to gather information about opening and operation hours for a wide range of services and facilities.

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More services and outlets

Accordion

  • Travel

    For the latest updates on travel, please visit the Covid-19 travel information page.

  • Health, testing and emergencies

    Campus Medical Practice

    For opening hours, please visit the Lancaster Medical Practice website.

    Patients should not attend the University Medical Centre during the current Covid-19 pandemic unless they have a pre-booked appointment. This is to ensure the safety of patients and staff. The centre can assist with almost everything by telephone, and where patients do need to be seen, the receptionist or clinician will then advise you as to which Lancaster Medical Practice sites to attend.

    Asymptomatic Testing Centre

    The on-campus testing centre will open as follows during the vacation period:

    Mon 29 March: 10am-12pm

    Tue 30 March 11am-1pm

    Wed 31 March 11am-1pm

    Thu 8 April 11am-1pm

    Fri 9 April 11am-1pm

    Find out more and book your tests.

    Covid-19 advice

    Student and staff information about Covid-19 including precautions and travel, are contained on the dedicated information page.

    General non-emergency advice

    111 is the NHS non-emergency service. It’s easy and free. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

    In case of an emergency

    Our Security Reception is staffed 24 hours a day, 365 days a year. If you have an emergency, including over the Easter closure period, please call 999. If you are on campus you should then immediately contact Security on 01524 594541. You may also dial 999 from any internal telephone line. This will connect you to the Security Reception, which is staffed 24 hours a day, 365 days a year. They will call emergency services on your behalf and direct the responder to the correct location.

  • The Base

    The Base is open 9am-5pm throughout the vacation except for the closure period (1-7 April inclusive) when it will close.

  • Mail

    For the latest instructions on mail collection, please visit the mail collection points webpage.

  • Portering and Security

    There will be a reduced portering service in the undergraduate colleges during the vacation period, though porters will remain on duty at Graduate throughout. If you have any problems during the vacation you will need to contact the Security Reception by dialling 01524 594541 (internal 94541). Security staff work shifts to provide a service to campus 24 hours a day, 7 days a week, 365 days a year.

  • Sports Centre

    For the latest information on the Sports Centre including its opening times, please visit the Sports Centre website.

  • Cleaning

    Usual cleaning routines will be in place over the Easter vacation with the exception of the closure period (1-7 April inclusive). Cleaning during this time will be based on essential services that remain open.

  • On-campus student advice points

    The following student advice points are open for in person enquiries:

    • Main campus – College Student Advice Office in Fylde College (open to all from 9am-5pm Monday to Friday throughout the vacation period, except Thursday 1 April through to Wednesday 7 April when it is open from 11am-6pm)
    • Health Innovation One – Student Information Hub (open to Medical students and Sports and Exercise students from 10am-4pm Monday to Friday throughout the vacation period, except for the closure period (1-7 April inclusive))
    • Alexandra Park – Grad College Student Advice Office (open to Grad College students from 9am-5pm Monday to Friday throughout the vacation period, except for the closure period (1-7 April inclusive))
  • Counselling and Mental Health

    Online mental health support is available 24/7 via Silvercloud or Student Space.

    The Counselling and Mental Health Service will operate as normal during the vacation except for the University closure period (1-7 April) when it will close.

    If you need help in an emergency, please find details of who to contact.

    Other services:

    • Lancashire Care Wellbeing and Mental Health. The helpline is a listening, information and emotional support service for those concerned about their own mental health, or that of someone they know. Call the free helpline on 0800 915 4640 Monday-Friday 7pm-11pm, Saturday-Sunday 12pm-Midnight.
    • Papyrus. HOPELineUK, run by Papyrus, is a confidential helpline, staffed by trained professionals who give support and advice to young people under the age of 35 feeling suicidal or anyone concerned about a young person. Call them on 0800 0684141 (Monday to Friday 10am-10pm, Saturday to Sunday 2pm-5pm).
  • IT support

    The ISS Service Desk will be closed Thursday 1 April – Wednesday 7 April inclusive.

    For more information about opening times and how to get IT support, visit the IT help and support page.

    Please note that the Support Desk in the Learning Zone remains closed due to the Covid-19 pandemic.

  • Accommodation

    The central Accommodation team and college-based Accommodation Managers can continue to be contacted except for the closure period (1-7 april inclusive). Visit the Accommodation website for contact details.

    For information about College Porters, visit the Portering and Security section.

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  • Students' Union

    The Students’ Union building and digital services will close for the duration of the University closure period (1-7 April inclusive). During this time Central Supermarket will remain open but with the following changes:

    • Closed Easter Sunday (4 April)
    • Mon-Fri 9am-8pm
    • Saturday 10am-8pm
    • Sunday 12-7pm
  • Disability Service and Assessment Centre

    The Disability Service and Assessment Centre will open and offer online appointments as usual through the Easter vacation, except for the University closure period (1-7 April 2021).

  • The Chaplaincy

    The Chaplaincy Centre is open for individual prayer and contemplation from 9am to 5pm each day. Chaplains are available for 1-1 conversation by appointment. To book an appointment or for worship details of individual faith groups, please email chaplaincy@lancaster.ac.uk to get in touch.