Cafe 21 at Infolab21

Vacation opening


Are you staying on campus during the winter break? Find out where to shop, eat, study and more.

The winter break

The winter break lasts from the end of Michaelmas term (Friday 13th December) until the start of Lent term (Monday 13th January). While many students return home for the break, others arrange to remain on campus. University staff continue to work except for the following University closure days: Tuesday 24th December-Wednesday 1st January (inclusive).

Opening hours

More services and outlets

  • Travel

    Stagecoach Bus Services

    To keep you moving through the vacation, Stagecoach will continue to operate frequent University bus services. ‘University Holidays’ timetables will apply from Sunday 15th December 2019 to Saturday 11th January 2019.

    On Tuesday 24th December and Tuesday 31st December bus services will finish early at around 7pm. There will be no bus services on Wednesday 25th December and Wednesday 1st January. On Thursday 26th December, a temporary timetable will be provided on services 100 and 40. On all other days a normal University vacation bus timetable will operate.

    Please see the Stagecoach Cumbria and North Lancashire website. Details of the temporary timetables in place on Thursday 26th December are also available. Details of all other local Stagecoach bus timetables can be accessed here.

    Coach Services

    MegaBus and National Express coach services will continue to serve the University Underpass through the vacation. You are advised to check their timetables for any service changes over the Christmas and New Year period. There will be no National Express services stopping at the Underpass on Wednesday 25th December and on Wednesday 1st January. Bookings should be made in advance of travel.


    Taxi ranks are available in Bowland Avenue by the Chaplaincy Centre and on South West Campus by the bus stop for Lonsdale College. Please note that taxi fares may increase for the bank holidays on 25th and 26th December and 1st January.


    There will be no train services on Tuesday 25th December and Wednesday 26th December.

    For full details of train service reductions across the UK during the Christmas and New Year period please see the National Rail website. Rail services stopping at Lancaster are operated by Avanti West Coast, TransPennine Express and Northern.


    The bike maintenance and cycling accessory sales on Thursdays in Alexandra Square will resume on Thursday 16th January 2020 (Week 1). Anyone requiring bike maintenance over the vacation can use the Bike Workshop in Bowland Avenue by obtaining a key from the Security Lodge.

    Car Parking on Campus

    To ensure fairness and consistency, campus car parking charges and permit parking rules apply just the same during vacation periods as they do during term-times.

    Further travel information can be accessed on the University’s Travel website.

  • Health


    Campus Medical Practice and Pharmacy

    Opening hours for the Lancaster Medical Practice and Pharmacy are available on the Outlets page. You can also find this tool within iLancaster.

    Non-emergency advice

    111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

    In case of an emergency

    If you are on campus and using a mobile phone, call 999, then immediately contact Security Reception on 01524 594541. You may also dial 999 from any internal telephone line. This will connect you to the security reception, which is staffed 24 hours a day, 365 days a year. They will call emergency services on your behalf and direct the responder to the correct location.

  • Student and Education Services


    The Base will remain open as normal over the winter break except for the University closure days: 24 Dec 2019-1 Jan 2020 inclusive.

  • Students' Union

    Welcome Desk

    Find the latest opening hours for the Students' Union Welcome Desk on their website.

    Central store on campus

    Opening hours for Central are contained on the Outlets webpage and iLancaster applet.

  • IT

    Learning Zone Support Desk (for support in person)

    • Monday 16th to Friday 20th December: Open 10am-4pm
    • Monday 23rd December to Wednesday 1st January: Closed
    • Thursday 2nd January to Friday 10th January: Open weekdays 10am-4pm
    • Normal opening times resume on Monday 13th January

    ISS Service Desk (for support via online Help Centre and by phone)

    • Tuesday 24th December to Wednesday 1st January: Closed
    • Normal opening times resume on Thursday 2nd January

    More information on the ISS Help and Support page.

    During the closure period you can search for answers to your IT problems online in Answers.

    Throughout the vacation computers are available in the Library, and in Learning Labs accessed via your University Card.

  • Mail

    Students in Graduate College can collect their mail as normal. If students other than those based at Graduate College urgently need to receive mail such as travel documents or medication they should request that it is addressed to the Security Lodge. The postcode for the Security Lodge is LA1 4YW.

  • Portering and Security

    There will be a reduced portering service in the undergraduate colleges during the vacation period, though porters will remain on duty at Graduate throughout. If you have any problems during the vacation you will need to contact the Security Reception by dialling 01524 594541 (internal 94541).

  • Accommodation

    Accommodation Services staff will be on site through the break except for the University closure period (24 Dec 2019-1 Jan 2020 inclusive). If your own Accommodation Manager is away another one will be covering and will be happy to help.

    For more information about accommodation, including contact details, please visit the Accommodation Services webpages.

    If you need assistance out of hours or during the closure period, for example to report an urgent fault such as a power outage or water leak, you can contact Security directly on 01524 594541.

  • Cleaning

    During the University closure period of Tuesday 24th December-Wednesday 1st January (inclusive), there will be limited cleaning in those public areas that remain open and no cleaning in residences. Cleaning cover will be available in the case of an emergency and security should be contacted in the first instance.

  • Print


    Design, Print and Photography will remain open as normal over the winter break except for the University closure days: 24 Dec 2019-1 Jan 2020 inclusive.

  • Chaplaincy

    The Chaplaincy Centre remains open throughout the break, and staff are working in the Centre up until the closure period. Rooms are open for prayer and meditation, and the Spiritual Care Co-ordinator, Kara, is available to meet by appointment for pastoral concern or to help connect you to a faith community in town. For all the information of what’s going on in the Chaplaincy Centre, please visit the Chaplaincy website.

  • Sports Centre

    The Sports Centre will open as normal with the exception of the following days:

    • Tuesday 24th December: 9.30am–4.30pm
    • Wednesday 25th December: Closed
    • Thursday 26th December: Closed
    • Friday 27th December Fri Closed
    • Saturday 28th December: 9.30am–4.30pm
    • Sunday 29th December: 9.30am–4.30pm
    • Monday 30th December: 9.30am–4.30pm
    • Tuesday 31st December: 9.30am–4.30pm
    • Wednesday 1st January: Closed