Lean Six Sigma demystified – a Services Perspective Webinar
Professional learning provider, ILX recognise the importance of being able to get to the root of and fully understand a business problem before trying to solve it. Following the successful use of the Six Sigma technique within the manufacturing industry, ILX are hosting a webinar to help service companies learn how they can use the Lean Six Sigma to help improve the efficiency of their organisation and reduce waste.
The webinar will cover:
- A high level intro to Lean Six Sigma
- The evolution of the methodology
- Applications to service and IT
- Myths, misconception and real deployment challenges
- Q&A with presenter, Fabrizio Pellizzetti
The webinar is aimed at continuous improvement professionals, executives, project managers, service managers and customer experience teams
When? Friday 4th November 2-3pm
Places are limited – reserve you space here.
Build – Measure – Learn
It’s tempting to start building and developing your product or service as soon as you’ve had that spark of an idea. But, according to Strategyzer, the goal is not to immediately start creating, but rather, innovators should focus on minimum viable products to maximise learning.
They suggest you use the “Build-Measure-Learn” feedback loop for a lean startup process. The build stage is not about creating a limited version of your final product; you should be aiming to achieve the maximum amount of learning for the least amount of effort. Test your assumptions in the most effective way possible, which in many cases doesn’t involve building anything at all.
See some examples of minimum viable products and read more here.
- If you want to test your assumptions, or talk through your business model canvas, why not come along to our next Startup Lab?
David Kelley on Unlocking Creative Confidence
In an interview for KQED Radio, David Kelley, creative problem solver and founder of design firm IDEO and Stanford’s design school discusses the importance of collaboration, talks about his book ‘creative confidence’ and shares how anyone can unlock their creativity. The interview is well worth a listen here.
If you emerge inspired or are looking to develop your own creative confidence why not attend one of the Enterprise Centre’s IdeasLabs? Held every Wednesday 2-3:30pm in the Learning Zone, IdeasLabs are a place to come and explore, share and experiment with ideas and learn techniques to help you develop your creativity. For more details click here.
More Capital = More Risk?
‘Venture Capital is a hell of a drug,’ an article written by Eric Paley for Tech Crunch explores the risks which venture capital can place on founders including limiting their exit options and increasing burn rates to dangerous levels. The article also talks about how success for an entrepreneur should not always be defined using the terms set out by the venture capital market.
“Founders should focus on smart growth and use VC to support that – instead of treating it like a steroid”
To read the full article, click here.
This article published by the Design Council explores the perceived importance of IP and how this may be changing. Are modern day inventors becoming less inclined to take the traditional trusted legal protection approach? Are they instead choosing to focus more on the development of their design and a strong brand?
In the article, a range of designers and lawyers are asked to share their thoughts on the matter.
To read more, click here.
Aidan Watt, technical director at Hotfoot Design has written an article for the Lancashire Business View which helps to simply explain why Apps may not be the best use of resources for SMEs. The launch of the Apple App Store in 2008 transformed the digital dimension, but really how many of these apps are actually used? How many businesses benefit from them?
To read more click here.
Dr Alexander K. Kofinas explores the argument for a shift in educational assessment to a more narrative-orientated approach in an interesting article for the Chartered Association of Business Schools. With student engagement becoming an increasing problem, the close link between academic engagement and assessment regimes is an important aspect for educators to consider. Evidence of changes in methods of teaching to meet current needs are already evident including the increased incorporation of methods such a blended learning, flipped classrooms, practice-based learning and game-based learning.
A key example of a method which can help educators to articulate a specific narrative to students is through the use of educational gamification. Good games are carefully designed, developed and implemented to hook players in, if an educational journey is designed in a similar manner, focused on engagement it could result in a more successful and satisfying learning experience.
To read more click here.
Your guide to e-commerce photography
A website is often the first point of contact with a potential customer and whether you’re selling products online or advertising a service, choosing the right image is really important.
You may choose to use stock images showing generic poses which brighten the page, but don’t effectively capture what it is you’re offering. If you’re selling a product online, consumers are very unlikely to purchase something they haven’t seen and investing in good quality photography may be worth the time, money and effort. This doesn’t necessarily need to be done with an expensive photographer, professional looking pictures can be taken with a smartphone if you use the right techniques.
Find out more here.
Developing a successful product innovation in an increasingly challenging climate…
With the world becoming more complex, business models becoming more versatile, customers more demanding and hi-tech surrounding us; The task of designing a clear and seamless user experience is becoming ever more challenging. Dutch design company, Fabrique, who are behind the concept of this year’s Dutch Design Week give their top five tips for developing a successful innovation. The five key principles which they list to focus on include:
- Goals vs. means
- Why, how, what
- Brand driven
To read their full blog post and more about each point click here.
How cities can empower and engage citizens through digital technology
In a blog post for Nesta, Tom Saunders looks at how cities can and are engaging citizens within our increasingly digital ecosystem.
In the post, Tom goes through his four tips for digital engagement:
- Resist the temptation to build an app.
- Think about what you want to engage citizens for – Better understanding of the facts, generating better ideas and options or better decision making?
- Remember that there’s a world beyond the internet.
- Pick the right question for the right crowd.
The post focuses on the engagement of citizens with digital technology to help city governments deliver services more efficiently and to improve engagement in democratic processes. Many of the points made are very valuable for any businesses trying to engage customers, so it’s well worth a read!
To read the full blog post click here.