Commercial Services

The Commercial Services team includes Hospitality, Retail Services, Lancaster Conferences+, Design, Print & Photography, the Pre-School Centre and campus tenants.

Head of Department

Jo Hardman

Head of Commercial Services

+44 (0)1524 592089 B05, B - Floor, CETAD

Helen Davenport

Head of Conferences, Events and Visitor Services

+44 (0)1524 594795 B - Floor, Bowland Hall


Hospitality leads the food service across campus and has achieved the best ‘Food For Life’ performance of any University in the UK. In addition to operating a number of outlets the team also supports retail outlets and provides catered accommodation and catering for conferences, meetings and events. The main University kitchens are based in County South, behind the Marketplace.

Ros Wilkinson

Head of Hospitality

+44 (0)1524 592264

Tracy Prendergast

Assistant Food Operations Manager

+44 (0)1524 594680

Saranne Maclachlan

Assistant Food Operations Manager

+44 (0)1524 592929

+44 (0)1524 592740

Retail Services

We have multiple bars, cafés and restaurants operated by the University and approximately 15 external tenants that give the University amongst the most diverse food and retail offer on a campus in the UK. The University also operates the Post Office and provides University Merchandise.

Peter Welling

Retail Services Manager

+44 (0)7773 043267

David Orr

Venue Manager

+44 (0)1524 592564 A056, A - Floor, County South

Gareth Ellis

Venue Manager

Louis Pierce

Venue Manager

Victoria Shaw

Unit Manager

+44 (0)1524 592964

Lancaster Conferences +

Your event. Our expertise.

With rooms, halls, suites and theatres, we can offer the perfect venue for a wide range of events. But we have more than space. We also boast an expert team supporting every step, from initial plans to last-minute queries and from hi-tech facilities to a morning cup of coffee. Whatever your needs, we’re here to help.

Hilary Barraclough

Conference & Events Manager

+44 (0)1524 592171

Naomi Cooper

Business Development Manager

+44 (0)1524 593649

Christopher Jarvis

Business Development Manager

+44 (0)1524 592213

Emma Easton

Revenue Support Manager

+44 (0)1524 593512

Emma Nichols

Conference Co-ordinator

+44 (0)1524 594195

Katherine Wharton

Venue Manager

+44 (0)1524 593901

Anna Eddowes-Scott

Conference Coordinator

+44 (0)1524 510056

Debbie Szpunar

Assistant Conference Manager, Conference Coordinator

+44 (0)1524 594194

Emma Myers

Booking Services Coordinator

+44 (0)1524 510637

Leanne Benson

Administrative Assistant

Design, Print & Photography

DPP provide specialist print and design services for Facilities and the wider University. They also undertake video, photography and drone work. DPP also carry out the annual Graduation photography.

Pre-School Centre

The Ofsted Outstanding Pre-School provides an educational and high regarded pre-school service for over 200 children of staff, students and the local community.

Adele Stewart

Manager - Pre School

+44 (0)1524 594438

Joanne Daly

Pre-School Centre Deputy Manager

+44 (0)1524 594505

Emma Simpson

Senior Nursery Officer

+44 (0)1524 594505

Kathy Yates

Senior Nursery Officer

+44 (0)1524 594464

Sports Centre

Sport is an integral part of life at Lancaster, our 560-acre parkland campus and state of the art Sports Centre provide many facilities for sport and keeping fit. The Sports Centre offers preferential membership rates for staff and spouses and free health and wellbeing activities. The team of over 80 staff run the Sports Centre 7 days a week, if you want to find out more a member of staff will show you round and answer any questions.

Kim Montgomery

Head of Sport

+44 (0)1524 510600

Debbie Bell

Manager - Sports Centre

+44 (0)1524 510601

Mary Entwistle

Duty Manager

Bryan Eccles

Duty Manager