Image of students using laptops

Get connected to IT

Getting connected and getting help as a new student.

Note that to connect to the majority of the services shown you'll need your University account username and password.

Getting connected and getting support

Connect your laptop and mobile devices securely to eduroam Wi-Fi.

How to connect to eduroam

Connect to the high speed IT network in your room on campus using a network cable.

How to connect to ResNet

Report a problem, request or search for help, or change your password.

How to get IT help

Access free workshops, info sessions and online courses to improve your IT skills.

How to improve your digital skills

Use our cost-effective service on campus for repairs to your IT devices.

How to get your device repaired

Protect your University account and devices from security threats and viruses.

How to keep your account safe

Accessing IT services

Easy access to your timetable, online modules, email, student news and more.

Access the Student Portal

Download the iLancaster mobile app or access it on the web (select the 'Student' profile).

Download/access iLancaster

Set up your device to use iLancaster to check in to timetabled sessions.

How to set up your device and check in

Access to your University email, Microsoft Office applications and OneDrive storage.

Access Office 365

Use the L.U. digital friend to get answers to questions about your studies and university life.

How to access L.U.

More IT services including software, printers, computers, and storing your work.

Information about other IT services

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