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Additional Help


Try searching Answers - our online information base which includes step by step instructions and videos on various topics.

Ask a Digital Advisor

Are you struggling with using a particular software application or digital device? 1:1 appointments are available to Lancaster University staff and students; Contact us with details of your problem and to request an appointment.

Departmental Staff Session

Bespoke training sessions for your department or team can be arranged. Contact us to request.

ISS Help and Support 

For other IT related issues, please contact the ISS Service Desk for additional help & support.