Students in Charles Carter foyer

Our promise

what can Lancaster University students expect from the year ahead?

Last Updated: 14 December 2020

A warm welcome to our new and continuing students

As we welcome students at the start of the new academic year, our approach is to follow the latest UK government health advice on managing coronavirus (Covid-19) and to offer you as much flexibility as we possibly can.

Government advice in the UK and across the world is evolving daily and we are continuing to work closely with Public Health England to ensure that our own safety measures meet or exceed the UK government guidelines. We are following the latest advice and taking necessary measures in support of the safety and wellbeing of staff and students. University is going to be slightly different for a while, but we can assure you that we will do everything we can to make it a positive experience for everyone.

Our campus has remained open throughout the pandemic and we have adapted our learning spaces to enable socially distanced face-to-face teaching where possible. We have created the Connect Lancaster app and introduced Student Information Hubs across campus so that you can access academic, health and wellbeing advice and support when you need it.

Our campus has facilities such as shops, cafes, a bank and hairdressers so that you have what you need on site. Our 560-acres of campus parkland gives you plenty of space to relax.

Our commitments are based on our best understanding of what the situation is likely to be when you plan to arrive. We may need to change or adapt some elements of our plans as the situation changes in the UK and around the world. Please ensure you check this page regularly for any updates as we will add additional information as more is known here and at

Our flexible approach

As a university, we are adapting quickly to the UK government advice in order to give you the best possible student experience in a safe and supportive environment. We promise to offer you as much flexibility as we are able, to make your arrival and start to the academic year as smooth as possible.

Our flexible approach

Our campus experience

Lancaster University campus is situated in a beautiful 560-acre parkland at Bailrigg, just three miles outside of Lancaster city centre. In autumn you can be assured of a welcoming campus environment with high-quality facilities and accommodation available. Lancaster's spacious and self-contained campus enables us to provide a secure and supportive University experience in an environment with a pharmacy, shops, Post Office, a bank and a medical centre all within easy walking distance.

Our campus experience

Supporting our students

Lancaster has a range of specialist academic and support services that work in partnership with your academic department and your College to offer you the right support at the right time. We know that life is a bit strange right now and that you may wish to access additional support. Whatever you need, we are here online and in person to support you throughout your degree. 

Supporting our students

Your home

We haven't closed since the coronavirus (Covid-19) pandemic and have been supporting students living on campus in our award-winning accommodation throughout the past few months. For new and continuing students we can provide accommodation, subject to our guarantee conditions, that if necessary, can support 'social bubbles', allowing you some freedom and to be part of our community. Our experienced accommodation team can also offer advice and support to keep you safe and well.

A home from home

Your health and safety are paramount to us

We take the health and safety of our students and staff very seriously. We have put in place a range of measures on campus to ensure your health is our top priority.

Safety on campus