Photo of sunlight through trees

Counselling and Mental Health Service

If you are experiencing problems that are affecting your studies or general wellbeing, we are here to help.

Our service offers online appointments via MS Teams or in-person appointments on campus, or a mix.  Please take a look at the support available or hear about it within our video (closed captions available if selected).

We also list lots of helpful resources, including general and topic-specific websites, apps, and helplines on our Resources and self-help page. Including Student Space, which is an initiative by UK student mental health charity Student Minds - find out more on the Student Space website.

The online guided self-help programme SilverCloud also has a host of new modules to choose from, free to Lancaster University students, for 2021/22.

Welcome to the Counselling and Mental Health Service, please explore the services available via clicking on the links below.

Need some help?

About us

Our team consists of qualified and professional mental health practitioners and administrators, who are University members of staff. This includes Counsellors, Psychological Therapists and Mental Health Advisors, and the College Wellbeing Officers who work closely with the Colleges. Please see our Frequently Asked Questions for further details.

We provide short-term support to Lancaster University students. Our aim is to help students to manage any problems or issues so they can continue with their studies. Students can choose from the range of support available, depending on the type of help required. Please note that following an appointment with a practitioner, students may also be advised about the most appropriate form of help, depending on need. In some cases, this might mean we support students with a referral to an external service such as the NHS.

New for 2021, we have extended the range of support available and are delighted to be working in partnership with Imagine Health to provide mental health support to students as promptly as possible.

If you self-refer to the service, you may be offered an appointment with practitioners from the University or Imagine Health. Practitioners from Imagine Health and the University Counselling and Mental Health Service are working closely together to ensure you receive high quality care. Please note, we will always seek your consent to share your referral information with Imagine Health.

Please note we are not a crisis service, or a replacement for NHS services, and do not offer long-term therapy. Find out who to contact in an emergency.

Contact us

If you have any questions, please see our Frequently Asked Questions page, or contact us via the methods below.

+44 (0)1524 592690

Counselling and Mental Health Service c/o ASK
A-Floor, University House
Lancaster University


Our central service is based in University House and can be contacted via the methods above. Our College Wellbeing Officers are based in their respective Colleges. Please see the campus map.

Opening times

The central service is open Monday to Friday, 9am to 5pm (with the exception of Bank Holidays and University closure days).