Our Service is open and supporting students remotely, providing advice, guidance, and emotional support.  We understand the Covid-19 pandemic may be causing a great deal of anxiety and worry, and can impact your mental health, this is understandable at this challenging time. 

Please take a look at the support available from our service, to access any and find out more and about any changes and updates.  

You can also find a lot of helpful resources, including general and topic-specific websites, apps, and helplines on our Resources and self-help page.

We also want you to be aware of a new initiative by the UK student mental health charity Student Minds, called Student Space, please find out more on our webpage below and on the Student Space website.

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Counselling and Mental Health Service

If you are experiencing problems that are affecting your studies or general wellbeing, we are here to help.

Welcome to the Counselling and Mental Health Service, please explore the services available via clicking on the links below.

About us

Our team consists of qualified and professional mental health practitioners and administrators, who are University members of staff. This includes Counsellors, Psychological Therapists and Mental Health Advisors, and the College Wellbeing Officers who work closely with the Colleges. Please see our Frequently Asked Questions for further details.

We provide short-term support to Lancaster University students. Our aim is to help students to manage any problems or issues so they can continue with their studies. Students can choose from the range of support available, depending on the type of help required. Please note that following an appointment with a practitioner, students may also be advised about the most appropriate form of help, depending on need. In some cases, this might mean we support students with a referral to an external service such as the NHS.

Please note we are not a crisis service, or a replacement for NHS services, and do not offer long-term therapy. Find out who to contact in an emergency.

Contact us

If you have any questions, please see our Frequently Asked Questions page, or contact us via the methods below.

+44 (0)1524 592690

Counselling and Mental Health Service c/o The Base
A-Floor, University House
Lancaster University


Our central service is based in University House, and can be accessed via The Base in Alexandra Square. Our College Wellbeing Officers are based in their respective College/s. Please see the campus map.

Opening times

The central service is open Monday to Friday, 9am to 5pm (with the exception of Bank Holidays and University closure days).