Three students in the base

The Base

The Base is your one-stop student enquiry service. Staff on the front desk can offer you guidance on a wide range of personal and academic issues and make appointments with specialist staff where needed

Our services

The Base is a student enquiry desk for Student and Education Services. You can currently contact the Base via chat, phone or email to speak to the team. For in person support, please visit the Nine Colleges Office in Fylde College, which is available to all students and will be open 9am-5pm from Mon-Fri. Student ID cards can also be collected from here. The Student Information Hub in Health Innovation One is available for Medical students seeking in-person support from 10am-4pm, Mon-Fri.

Contact us


Information on accessibility for visitors to The Base, from AccessAble.

Opening times

Monday-Friday 9am–5pm

Live Chat

Chat with us in the below box. Please do not share any personal or confidential information over this chat. If you wish to discuss something personal or confidential then please email

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