Emergency help

What to do if you or someone you are in contact with needs urgent help.


In case of an emergency

If a person's mental or emotional state quickly worsens and the person is unable to keep themselves safe this can be treated as a mental health crisis.

If you are on campus - Dial 999 for the Emergency Services, then afterwards contact the Security Reception on 01524 594541 (staffed 24 hours a day, 365 days a year) to let them know, so they can direct the Emergency Services appropriately on arrival. 

If you are off campus - Dial 999 to connect straight to the Emergency Services or go to your local Accident and Emergency Department.


Useful non-emergency contacts

NHS 111 - This is the NHS non-emergency number.  It's fast, easy and free.  Call 111 and speak to a highly trained advisor, supported by Healthcare Professionals, to find out where help is available.  NHS 111 is available 24 hours a day.

Lancashire Care Wellbeing and Mental Health Helpline - Call the free helpline on 0800 915 4640 (Monday to Friday 7pm-11pm, Saturday and Sunday 12pm-12am).  The helpline is a listening, information, and emotional support service for those concerned about their own mental health, or that of someone they know. 

The Samaritans - If you need someone to talk to, you can call The Samaritans on 116 123.  This is a freephone number, and they are available 24 hours a day, 365 days a year.

Papyrus - HOPELineUK, run by Papyrus, is a confidential helpline, staffed by trained professionals who give support and advice to young people under the age of 35 feeling suicidal or anyone concerned about a young person.  Call them on 0800 0684141 (Monday to Friday 10am-10pm, Saturday to Sunday 2pm-5pm).


The Counselling and Mental Health Service

Please contact us to make an appointment.  You can also find a range of online and self-help resources on our website.