One-to-one support

We have different therapists working at different levels within our Service, please see below for a description of each.

We have also created a Service graphic to help understand the different levels.  

Please note that staff members wishing to access support or request advice should use Lancaster University's Employee Assistance Programme.

Tab Content: College Wellbeing Officers

Each College has a College Wellbeing Officer (CWO) who is a staff member within the Counselling and Mental Health Service.  College Wellbeing Officers offer low-level Cognitive Behavioural Therapy (CBT) support, which is a structured therapy that focuses on the present rather than the past.  It is useful for developing effective coping strategies to manage the symptoms of low-level mental health issues. 

College Advisory Teams – College Wellbeing Officers also work closely with College Advisory Teams (CAT Teams) within the Colleges that have one.  CAT Team staff are not part of the Counselling and Mental Health Service (with the exception of the College Wellbeing Officer), but are able to provide low-level support for non-mental health issues.

Tab Content: Counsellors

Counselling is a talking therapy.  Our Counsellors offer students the opportunity to work collaboratively on their problems or goals, often with a view to developing improved understanding, strategies for addressing issues, resolution and solutions.

Tab Content: Mental Health Advisors

Our Mental Health Advisors (MHAs) come from a range of different mental health-related professional backgrounds and call on their individual professional experience and expertise working in mental health settings to guide their therapeutic approach, but all offer pragmatic lifestyle support.

Tab Content: Misconduct

Bullying, harassment, and sexual misconduct

The University has specific support in place for students experiencing any of the above, or related issues.  Please 
click here for further information.