Information for Assessors
Information about support at Lancaster for DSA Needs Assessors
Registering with the Disability Service
Disabled students should register with the Disability Service. They can do this by contacting the Service by email or arranging an appointment to discuss support.
Inclusive Learning and Support Plan (ILSP)
Disabled students who register with the Disability Service and provide the relevant medical evidence/assessments are provided with an Inclusive Learning and Support Plan (ILSP). This outlines the characteristics and issues related to the student’s condition and any adjustments currently in place or recommended by the Disability Service. This document is shared with relevant staff across the University to enable support to be implemented. Students should read their ILSP carefully and can contact the Disability Service to discuss any amendments throughout their studies.
Financial contribution to DSA computers
Disabled students in hardship who feel unable to pay the £200 contribution towards a DSA recommended computer will be able to apply for funding via the Lancaster Enabling Access Fund (LEAF). Applications for this fund should be discussed with the Disability Service in the first instance.
Non-Medical Helper support (NMH)
The university regularly experiences difficulties obtaining long-term NMH support due to our location. We would be grateful if needs assessors could check the availability of provision with suppliers before making recommendations. University funded support is provided by Clear Links.
The general accommodation webpage is at www.lancaster.ac.uk/sbs/accommodation. Standard and en-suite accommodation are not mixed in the same block, but both accommodation types are available in each College. An accommodation matrix PDF of the types of accommodation with weekly costs is available at www.lancaster.ac.uk/sbs/accommodation/factsheets/ugsummary.
We have a limited number of adapted and accessible rooms so students should apply as early as possible to discuss arrangements. We recommend anyone with significant mobility requirements to arrange a visit to view accommodation. This can be arranged by the Disability Service.
Smart Start pre-entry programme
Smart Start is a pre-entry programme for students with ASD, with a focus on making a smooth transition to life at Lancaster University. There is a Smart Start Transition day and a Smart Start residential weekend. Places are limited on both programmes. There are a variety of workshops aimed at helping students to prepare and to feel more comfortable coming to university. Activities also help to develop the students’ Inclusive Learning and Support Plan (ILSP) which outlines the characteristics and issues related to the student’s condition and the support and reasonable adjustments required to meet their needs during their studies at Lancaster University. Smart Start takes place in September and attendees can choose to stay in university accommodation overnight. All meals are provided. For further information please email: firstname.lastname@example.org.
AccessAble has access information on our campus at https://www.accessable.co.uk/organisations/lancaster-university/
A number of the older university buildings are not fully accessible. There will be some scope to request accessible teaching spaces if the information can be passed to the timetabling team in good time ahead of the start of the academic year.
The arrivals weekend in September, when students move into accommodation, is extremely busy. If students require support during the weekend, or with the registration process during Welcome Week, please contact the Disability Service.
Students with hearing difficulties should access Disabled Students’ Allowances for a personal listening system appropriate to their needs. There are induction loop systems in the larger lecture theatres but not in smaller teaching spaces. Lecturers are advised to use these where available as part of their anticipatory duty, but this cannot be relied on.
Lancaster University students can access our counselling service free of charge for short-term support. For long-term mental health difficulties students should contact the NHS.
Each college has a College Wellbeing Officer who can support students with mild to moderate anxiety and depression.
The majority of lecture theatres have the Panopto recording system installed, which is capable of capturing audio and video streams from several sources. However, it cannot be relied on for a number of reasons; it is not available in smaller teaching spaces and seminar rooms, and in addition to using it the lecturer is also required to manually process and publish the recording to Moodle. Lecturers are advised to do this where available as part of their anticipatory duty but it cannot be relied on.
The Disability Service hold a small loan pool of equipment, mostly consisting of digital recorders and Windows laptops with Read & Write, MindJet and Office software installed.
Lancaster University has site licenses for Read & Write and MindJet. These are available on all library and laboratory computers across campus. There is a large range of other applications available for staff and students, some of which students can install on their own machines. www.lancaster.ac.uk/iss/software
Fiona Rhodes is the person to contact for disabled students in the Library. She can be emailed at email@example.com or contacted by telephone on 01524 593804. A range of individual adjustments are available to disabled students. Further information is available from the Library website.
General provision available to all students
Lancaster University is a collegiate university and all students are allocated to a college. There is pastoral welfare support available in each college and College Advisor Teams who will be able to provide general advice, signposting and assist with any personal difficulties.
The Base – Student Services helpdesk
The Base is the one-stop enquiry desk for Student Services, located in University House directly accessible from Alexandra Square. Students can contact the Base if they need advice on any matter, and the staff on the desk will be able to make appointments with specialist staff where needed. Contact firstname.lastname@example.org or 01524 592525 (extension 92525 if using the University’s internal phone system).
The Centre for Employability Enterprise and Careers run initiatives and workshops specifically aimed at disabled students.
Student activity groups
There are over 140 special-interest student activity groups at Lancaster University. The Students’ Union provides a comprehensive list .
Faculty Learning Developers provide academic support for all Lancaster University students on a range of study issues to help students develop as independent and effective learners.
All students at Lancaster University are allocated a personal Academic Advisor in their department who can help with subject-specific queries and provide some assistance with monitoring academic progress.