Arrival at the airport

Arrival at the airport

Everything you need to know about landing in the UK and passing through Immigration Control

What happens when I arrive in the UK?

On arrival at a UK airport, you will be directed to Immigration Control. There are generally two queues: one for EEA/EU/Swiss Nationals and another for all other nationalities. You will need to show your passport and visa or valid Biometric Identification Document (if you have one).

EU nationals also have the option of showing the Immigration Officer your Nationality Identity Card instead of your passport.

The Immigration Officer may also ask to see all the documents you submitted as part of your visa application.

What should I do if I have problems at Immigration Control?

If you have any difficulties at Immigration Control or you are refused entry to the UK you should telephone the Lancaster University Visa & Immigration Team. You can contact us at +44 (0)1524 592010 or +44 (0)1524 594619 or +44 (0)1524 594032 (8.30am–5pm) Monday to Friday.

If you need to contact us outside normal office hours, you can leave a message at the main University Security Reception on +44 (0)1524 594541.

If you are held at immigration you have the right to free legal advice and/or medical assistance. You should contact your Embassy or High Commission in the UK. Please ensure you have the contact details before you travel. After Immigration Control you will need to collect your luggage from the Baggage Claim area.

You can then proceed through Customs.

Map of Manchester Airport

Manchester Airport Map