The University has a legal duty to maintain your confidentiality

Will information about me be kept confidential?

Data about the content of your sessions is recorded for clinical purposes and service reports, and background demographic information is recorded for monitoring purposes. This data is kept securely in compliance with the Data Protection Act (1998), and all records are destroyed after seven years.

All our counsellors adhere to the Ethical Framework of the British Association for Counselling & Psychotherapy. Our Mental Health Advisors adhere to the Standard of Conduct of the Nursing and Midwifery Council. And our Cognitive Behavioural Therapists adhere to the Standards of Conduct of the British Association of Behavioural and Cognitive Psychotherapies.  Please be aware that sessions are recorded regularly to ensure continuing professional development in accordance with our governing professional bodies.

Are there any exceptions?

Exceptions can be made in certain circumstances. These are outlined under Schedules 2 and 3 of the Data Protection Act 1998.

Can I access my notes?

Under the Data Protection Act, you may access all notes kept concerning you. However, this does not extend to references or information relating to third parties. You can request access by getting in touch with the University Information Governance Manager Mr Mike Abbotts. If your file includes any letters or other information from external sources eg doctor or psychologist, then the consent of that practitioner is required. You may wish to view the University's data protection policy.