Emergency help

What to do if you or someone you are in contact with needs urgent help

In case of an emergency

If a person's mental or emotional state quickly worsens and the person is unable to keep themselves safe this can be treated as a mental health crisis.

If you are on campus dial 999 from any internal telephone line and you will be connected to the Security Reception, which is staffed 24 hours a day, 365 days a year. From a mobile phone, telephone Security on 01524 594541.

If you are off campus call 999 to connect straight to the emergency services or go to your local accident and emergency department.

Useful non-emergency contacts


This is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained advisor, supported by healthcare professionals to find out where help is available. NHS 111 is available 24 hours a day.

Lancashire Care Wellbeing and Mental Health

Call the free helpline on 0800 915 4640 (Monday to Friday 7pm-11pm, Saturday to Sunday 12pm-12am). The Helpline is a listening, information and emotional support service for those concerned about their own mental health, or that of someone they know.

The Samaritans

If you need someone to talk to, you can call the Samaritans on 116 123. This is a freephone number. They are available 24 hours a day, 365 days a year.


HOPELineUK, run by Papyrus, is a confidential helpline, staffed by trained professionals who give support and advice to young people under the age of 35 feeling suicidal or anyone concerned about a young person. Call them on 0800 0684141 (Monday to Friday 10am-10pm, Saturday to Sunday 2pm-5pm).

Counselling & Mental Health Service

Make an appointment to see a Counsellor or Mental Health Advisor